Senior Support Worker

M&D Care Ltd.; Swansea; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Swansea seeks a Senior Support Worker to join their team. You will lead staff, provide person-centred care, and ensure high standards in the support of vulnerable individuals. Ideal candidates will be QCF Level 3 qualified or working towards it and hold a valid UK driving licence. This full-time position requires a commitment to excellence in care and communication.

Benefits

Double time for key festive bank holidays

Early access to monthly earnings

Refer a Friend Bonus Scheme

Free DBS check

Social Care Wales registration fee paid

Employee Health & Wellbeing Scheme

30 days holiday including bank holidays

Yearly performance and attendance bonus

Pension scheme

Qualifications

• Proven experience in care is essential.
• Valid Full UK Driving Licence is essential.

Responsibilities

• Lead the staff team and advocate for person-centred care.
• Provide excellent care for vulnerable people with mental health issues.
• Ensure staff perform their duties effectively.
• Work independently and take responsibility during shifts.
• Communicate effectively at all levels.

Skills

Excellent care for vulnerable people

Effective communication

Ability to work independently

Proficient in written and reading English

Knowledge of equal opportunities

Education

QCF Level 3 Qualified or working towards

Job description

Overview

Crown Street, 50 Crown Street, Swansea, Swansea (City of), United Kingdom

Posted Thursday 16 October 2025 at 00:00

Job Location: Crown Street, Morriston, SA6 8BD

Employment Type: Full-time

Essentials: The ability to drive is essential for this post.

Qualifications: QCF Level 3 Qualified (Or working towards QCF Level 3)

• Double time for key festive bank holidays
• Early access to a proportion of monthly earnings
• Refer a Friend Bonus Scheme
• Free DBS check
• Social Care Wales registration fee paid by M&D Care
• Employee Health & Wellbeing Scheme (after 6 months service)
• 30 days holiday including bank holidays
• Yearly performance and attendance related bonus schemes
• Pension scheme
• Full-time contracts available from 37.5 to 45 hours per week

Full job description

We are looking for Senior Support Workers to join our Crown Street Service. This is an exciting and rewarding opportunity to be part of a fantastic team working in 50 Crown Street, Morriston, Swansea, SA6 8BR.

Reporting into the Service Manager, the Senior Support Worker is responsible for helping to lead the staff team, advocating and providing person centred care and supporting our staff team to perform their wide range of duties appropriately and effectively, ensuring they can deliver the best possible care and support for the people we support.

Responsibilities

• Committed to providing an excellent level of care for vulnerable people with mental health, Autism and Learning Disabilities.
• Proficient to a good standard of written and reading English with a good standard of numeracy.
• Knowledgeable about issues relating to equal opportunities and how these will affect employees and people we support.
• Able to work independently – this could involve taking sole responsibility for a service or work area during a shift.
• An effective communicator at all levels.

Senior Support Workers are required to work 37.5 hours a week.

Qualifications

• A Senior Support Worker should ideally be QCF level 3 qualified. If not already qualified, you should be working towards your QCF level 3 qualification. Proven experience in care is essential.
• A valid Full UK Driving Licence is essential.

Crown Street, 50 Crown Street, Swansea, Swansea (City of), United Kingdom