We’re a strategic, creative, and technical B2B agency built to help businesses grow confidently on HubSpot. With a talented team across the UK and USA, we work closely with clients to turn complexity into clarity and strategy into results.
Job requirements
What You'll Do
- Lead client kick-off calls to extract business goals, audience insights, and positioning
- Develop conversion-driven website strategy and information architecture
- Conduct keyword research to inform page-level SEO/AEO targeting
- Define user journeys and conversion triggers that drive pipeline
- Collaborate on UX and page strategy before design/content phases
- Review designs and content to ensure alignment with strategic recommendations
- Advise clients on optimal HubSpot use
Retainer Client Support
- Conduct UX, content, and SEO audits of client websites
- Create and execute content marketing strategies
- Provide ad hoc HubSpot guidance (for example: portal set-up and use audits, best practice recommendations, workflow set-up)
- Deliver hands‑on work: keyword plans, SEO improvements, conversion optimisation
- Collaborate with client‑facing strategists on overflow tasks
What You Bring
Experience
- Background in UX, CRO, or content strategy with proven website architecture planning experience
- Strong technical understanding of modern CMS/CRM ecosystems and marketing automation platforms (HubSpot experience a plus)
- Agency experience with budget awareness, time tracking, and multi-project delivery
- Experience within B2B marketing
Additional Qualities
- Track record of leading client presentations and training sessions for non-technical audiences
- AI pioneer mindset – enthusiasm for AI, a hunger to learn, and a drive to continually improve our use of intelligent tools and processes, with proven experience applying AI and automation to enhance workflows, content, or digital performance in a previous role
Technical Skill
- SEO/AEO Tools: Ahrefs, Google Search Console, Google Analytics
- Collaboration Tools: FigJam for sitemapping and strategy planning
- AI & Automation: Working knowledge of CustomGPTs, LLM‑based tools, and willingness to explore automation platforms (Pipedream, Zapier, Make)
Strategic Capabilities
- Systems‑thinking approach with ability to translate audience insights into structure and messaging
- Strong analytical skills to interpret data and define actionable recommendations
- Ability to consult on process optimization and identify leading/lagging performance indicators
- Understanding of conversion triggers, user journeys, and go‑to‑market strategy
- Knowledge of GDPR, ISO compliance standards, and data privacy regulations
- Degree in UX Design or related field
- HubSpot certifications (Implementation, Revenue Operations, Platform Consulting, Data Integrations, Salesforce Integration)
- Previous HubSpot use, management or advisory experience, specifically;
- HubSpot Platform: APIs, webhooks, data integrations (conceptual understanding sufficient)
What Success Looks Like
- Delivery of clear site structures that balance user experience, conversion objectives, and search performance through effective discovery and strategic planning
- Measurable improvements in website performance for clients through strategic recommendations on user journeys, page hierarchy, and conversion optimisation
- Consistent production of well‑researched information architectures informed by keyword analysis, user behaviour data, and competitive insights rather than assumptions
- Strategic audits that identify high‑impact optimisation opportunities with clear prioritization and actionable recommendations clients can implement
- Efficient project planning and delivery with minimal scope creep achieved through thorough upfront strategy work that anticipates requirements and defines clear boundaries
- Strong client relationships built through consultative guidance that helps clients make informed decisions without requiring technical platform knowledge