Senior Retail & Sales Leader — Build High-Impact Teams

Red Carpet Ready Ltd; Branston; On-site; GBP 80,000 - 100,000; Full time

Job summary

A retail company in Branston is seeking a Senior Retail & Sales Team Leader to lead shop floor teams, manage customer service, and oversee staff training and development. The ideal candidate should possess strong leadership skills, a passion for customer service, and the ability to work in a fast-paced environment. This role offers benefits such as uncapped overtime, staff discounts, and career progression opportunities.

Benefits

Uncapped overtime during peak season

Generous staff discounts (20%)

Regular company events

30 days annual leave

Focus on promoting staff development

Company trips

Staff recognition and reward evenings

Qualifications

• Must be a strong communicator with high attention to detail.
• Proven ability to lead a retail sales team.
• Charisma and a passion for customer service are essential.

Responsibilities

• Lead the shop floor sales teams during busy weekends.
• Manage staff workload plans and ensure task completion.
• Oversee and assess training of team members.
• Deliver sales and exceptional customer service.
• Manage the retail premises and act as the initial meet-and-greet host.

Skills

Charisma and customer-loving personality

Ability to sell & lead a retail sales team

Strong communicator

Proactive with high attention to detail

Competent in Microsoft Office

Ability to create documents & presentations

Desire to work in a fast-paced environment

Ability to set & review KPIs

Ambitious and committed

Energetic & strong in customer interaction

Tools

Microsoft Office

Job description

A retail company in Branston is seeking a Senior Retail & Sales Team Leader to lead shop floor teams, manage customer service, and oversee staff training and development. The ideal candidate should possess strong leadership skills, a passion for customer service, and the ability to work in a fast-paced environment. This role offers benefits such as uncapped overtime, staff discounts, and career progression opportunities.