Senior Pet Claims Clinician

Mesh-AI Limited; Motherwell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Scotland seeks a Senior Pet Claims Assessor to utilize veterinary expertise in assessing complex pet insurance claims. You will act as the clinical voice in our claims team, ensuring fair and accurate decisions while providing support during sensitive customer interactions. Ideally, you possess veterinary qualifications with experience in either practice or pet insurance claims. The role offers career development, enhanced benefits, and a vibrant workplace culture.

Benefits

Career Development

Enhanced Holiday Packages

Employee Wellbeing Programme

Life Assurance

Qualifications

• 3+ years in general practice.
• Experience in assessing pet insurance claims.
• Confidence in interpreting diagnostics and treatment plans.

Responsibilities

• Acting as the clinical expert for claims assessments.
• Reviewing claims end-to-end with clinical knowledge.
• Supporting Claims Handlers with explanations and empathy.

Skills

Sound judgment

Attention to detail

Calm in stressful situations

Ability to manage multiple cases

Education

Veterinary Nursing qualification (RVN or equivalent)

Job description

A leading insurance firm in Scotland seeks a Senior Pet Claims Assessor to utilize veterinary expertise in assessing complex pet insurance claims. You will act as the clinical voice in our claims team, ensuring fair and accurate decisions while providing support during sensitive customer interactions. Ideally, you possess veterinary qualifications with experience in either practice or pet insurance claims. The role offers career development, enhanced benefits, and a vibrant workplace culture.