Senior People Experience Business Partner

Reputation; Liverpool; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading software company in Liverpool is seeking a Senior People Experience Business Partner (Part-time) to cultivate a strong team culture and support HR initiatives for the EMEA region. Responsibilities include collaborating with the HR team, managing employee relations, and leading performance reviews. The ideal candidate has over 10 years of HR experience, strong problem-solving skills, and familiarity with HR systems. This role provides an excellent opportunity to contribute to a fast-growing enterprise with a hybrid work schedule.

Benefits

Fully funded private medical insurance

Life insurance at 4x salary

Employee Assistance Programme

21 days paid annual leave

Gym membership reimbursement

Free snacks and drinks

Mortgage Advice Service

Qualifications

• 10+ years HR experience required.
• Ability to manage conflicting priorities effectively.
• Experience in a collaborative work environment.

Responsibilities

• Collaborate with HR team to shape a world-class culture.
• Serve as HR business partner for EMEA team.
• Lead performance management processes.

Skills

Problem-solving skills

Employee relations skills

Attention to detail

Collaboration

Education

Bachelor’s degree in Human Resources

CIPD qualified or equivalent

Tools

HR Systems (such as Workday)

MS 365

Google Workspace

Job description

## Senior People Experience Business Partner (Part-time)**About Reputation**Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.Reputation has an opening for a Senior People Experience Business Partner (Part-Time). This is a unique opportunity to build, foster, and grow a world-class culture and team at one of the fastest-growing companies in the Enterprise Software space.The company is a leader in the Enterprise Reputation Management space and provides a cloud-based enterprise software platform to large and medium-sized companies globally. This role specifically supports our EMEA-based team, providing an exciting opportunity for a strong and experienced team member to retain world-class talent and continue building the strong culture that defines our company. The Senior PEX BP will play a key role in progressing the company through its next stage of growth.****How You’ll Shape the Experience**:*** Collaborate with the HR team to shape and grow a world-class culture* Develop and improve HR strategies and processes that enable operational excellence and a people-first, performance-driven environment* Serve as the HR business partner for our EMEA-based team, supporting areas such as HRIS & payroll, compensation, benefits, training & development, compliance, health & safety, succession planning, and employee relations & retention* Partner with people leaders to align team capabilities with company values* Lead performance management processes, reviews, and employee experience surveys* Drive consistency, best practices, and clear communication across functions* Work with the Talent Acquisition team to execute strategic hiring initiatives and ensure positive candidate experiences from onboarding to offboarding* Support the Chief People Officer on sensitive employee relations matters, including coaching, performance management, leave management, and UK and EMEA immigration matters* Take on additional high-impact projects as opportunities arise* Additional duties as assigned****The Skills That Set You Apart**:*** 10+ years HR experience* Strong problem-solving and employee relations skills* Ability to dive deep with a strong attention to detail and follow-through* Ability to work in a collaborative work environment and manage conflicting priorities* Bachelor’s degree in Human Resources or related field is a plus, but not required* CIPD qualified or holding an equivalent internationally recognised HR certification (e.g., SHRM-CP, PHR) preferred, but not required* Experience with HR Systems (such as Workday), MS 365, and Google Workspace strongly preferred, but not required****Where You’ll Connect & Collaborate:***** This role is ideally based out of our Liverpool office, where you’ll work on a hybrid schedule—joining us in person on **Tuesdays**, **Wednesdays**, and **Thursdays** (subject to change) and working from home the remaining days. While our priority is to hire someone locally in Liverpool, we may consider a remote arrangement for the right candidate based in the UK.**Our Benefits & Perks**We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:* **Fully funded private medical insurance for you and your family** – we cover 100% of the premium, so you can focus on what matters most: your health and wellbeing.* **Life insurance at 4x your annual salary**, giving extra peace of mind for you and your loved ones.* **Company-funded Medicash cash plan** for employees and dependent children.* **Employee Assistance Programme (EAP)** – confidential mental health, wellbeing and practical support whenever you need it.* **21 days’ paid annual leave plus all UK bank holidays**, and on top of that, enjoy **6 additional company-wide** “Extended Company Holidays” each year dedicated wellness days where the entire Office switches off together to rest, reset, and prioritise wellbeing.* **Cycle to Work, Home & Tech Schemes**, saving you up to 8% on products while spreading the cost interest-free over 12 months.* **Pension scheme with Scottish Widows** via salary sacrifice* **Employee Resource Groups (ERGs)** that foster connection, belonging, and shared experiences* **Free on-site car parking** at our Liverpool office.* **Free snacks and drinks** to keep you fueled throughout the day, plus **£15 towards lunch on core days via Deliveroo** when working from the office.* **Gym membership reimbursement up to £20 per month** to support your physical wellbeing.* **Opportunities to get involved in giveback and cultural activities**, helping you make a positive impact beyond your day-to-day role.* **Mortgage Advice Service**, access to a team of over 70 dedicated experts in getting you the best deal on your mortgage with no brokerage fees.*We are proud to be an equal opportunity employer and strongly value diversity within our company. We are committed to ensuring a workplace free from discrimination, where everyone is treated fairly regardless of race, religion, ethnicity, gender, sexual orientation, age, marital status, disability, or any other protected characteristic. We believe that diverse perspectives foster innovation and contribute to our shared success, and we welcome all individuals to join us in creating an inclusive environment.**To learn more about how we handle the personal data of applicants, visit our .**Applicants only - No 3rd party agency candidates.*****Your Role at Reputation**:**is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management