Senior Multinational Client Co-ordinator

American International Group; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading multinational insurance provider in Greater London seeks a Multinational Client Coordinator to provide essential support to clients and stakeholders. In this role, you will build relationships, manage client accounts and ensure effective communication across teams. Ideal candidates will have strong administrative skills and experience in a client-facing role. The position offers comprehensive training and opportunities for professional development within a collaborative environment. AIG fosters a culture of inclusion and provides competitive benefits.

Benefits

Comprehensive benefits package

Career progression opportunities

Continuous learning and development

Qualifications

• Experience in a client or customer facing role.
• Strong administrative skills and attention to detail.
• Willingness to learn and adapt in a collaborative environment.

Responsibilities

• Provide technical and administrative support to the Multinational Producing Office.
• Manage relationships with clients, brokers, and underwriters.
• Coordinate a portfolio of assigned client accounts.
• Track global programs and communicate with stakeholders.
• Proactively solve issues and meet internal KPIs.

Skills

Client facing experience

Strong administrative skills

Excellent communication skills

Strong organization skills

Attention to detail

Collaborative relationship building

Job description

**Multinational Client Coordinator** At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Client Co Ordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. **Make your mark in Multinational**AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.**How you will create an impact**This is a fantastic role where you will be given comprehensive training and a development plan to set you up for success. We offer excellent career progression and the opportunity to complete insurance qualifications, as well as an internal training curriculum. Some of the key responsibilities include: * Provide technical and administrative support to the specialist Multinational Producing Office.* Manage relationships with the wider Multinational team, Clients, Brokers, Underwriters and all other stakeholders.* Coordinate a portfolio of assigned client accounts, acting as the multinational point of contact* Global program tracking using our internal systems, chasing outstanding information, such as policy, invoice and payment* Programme management – implementation, tracking performance and communicating with brokers and clients* Provide multinational expertise to support colleagues in respect of multinational program set-up, global information and documentation* Apply logic to proactively solve any issues that arise* Manage multiple priorities, organise work and adhere to internal KPIs**What you’ll need to succeed*** Experience in a client or customer facing role* Strong administrative skills* Collaborative with the ability to build strong relationships with key internal and external stakeholders.* Excellent communication skills* Strong organisation skills with the ability to prioritise work and meet deadlines* Attention to detail* Willingness to learn #LI-AIGAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.**Enjoy benefits that take care of what matters**At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.**Reimagining insurance to make a bigger difference to the world**American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.**Welcome to a culture of inclusion**We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.*AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.*AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail] Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd