Senior Manager, Discovery & Solution Readiness – Hybrid

M&G Plc; Stirling; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in the United Kingdom is seeking a Senior Manager for Discovery & Solution Readiness. The role involves leading a team to deliver significant transformation within operational processes and ensuring alignment with customer needs and regulatory expectations. The ideal candidate will have a strong background in operational analysis, team leadership, and stakeholder engagement. Working in a hybrid model, the company offers extensive benefits including a competitive pension scheme and generous leave allowances.

Benefits

Competitive pension scheme

38 days annual leave

Private healthcare

Paid parental leave

Qualifications

• Proven experience in leading operational analysis and readiness in a regulated environment.
• Strong people leadership skills with a track record of developing high-performing teams.
• Deep understanding of operational processes and customer service delivery.
• Experience managing outsourced service providers effectively.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead a team of analysts and readiness professionals.
• Conduct operational analysis and define solution requirements.
• Oversee business readiness planning for change initiatives.
• Provide strategic direction to outsourced continuous improvement teams.
• Act as a senior liaison between operations and stakeholders.
• Ensure compliance with internal policies and external regulations.

Skills

Operational analysis

People leadership skills

Strategic thinking

Problem-solving

Stakeholder management

Agile methodologies

Project management

Process improvement

Job description

A leading financial services company in the United Kingdom is seeking a Senior Manager for Discovery & Solution Readiness. The role involves leading a team to deliver significant transformation within operational processes and ensuring alignment with customer needs and regulatory expectations. The ideal candidate will have a strong background in operational analysis, team leadership, and stakeholder engagement. Working in a hybrid model, the company offers extensive benefits including a competitive pension scheme and generous leave allowances.