Senior IT Support Engineer - VIP & Cloud (Hybrid)

GFL Environmental Inc.; Milton Keynes; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading standards and business improvement organization is seeking a Senior 2nd Line Engineer in Milton Keynes. This role involves providing technical support for IT infrastructure, focusing on VIP client needs. Candidates must have strong Azure, O365, and SCCM knowledge, with proven customer service skills. The position offers hybrid working and benefits like health insurance, pension plans, and flexible working arrangements. If you are passionate about making a difference, apply now to join the team.

Benefits

27-days annual leave

Paid sick leave

Health insurance

Life insurance

Pension plan with company contribution

Flexible benefits

Qualifications

• Previous experience in a similar role required.
• Strong knowledge of Microsoft-based operating systems essential.
• Knowledge of server hardware technology needed.

Responsibilities

• Provide 2nd line and 3rd line support across IT Infrastructure.
• Maintain and support meeting room equipment.
• Document technical solutions and changes to processes.

Skills

Customer service skills

Windows Server

Azure

O365

Intune

PowerShell

SCCM

Tools

ServiceNow

Job description

A leading standards and business improvement organization is seeking a Senior 2nd Line Engineer in Milton Keynes. This role involves providing technical support for IT infrastructure, focusing on VIP client needs. Candidates must have strong Azure, O365, and SCCM knowledge, with proven customer service skills. The position offers hybrid working and benefits like health insurance, pension plans, and flexible working arrangements. If you are passionate about making a difference, apply now to join the team.