Senior IT Service Manager: Hybrid Migrations Lead

Graphicsunlimited; Leeds; Hybrid; GBP 49,000 - 58,000; Full time

Job summary

A leading government digital service provider is seeking a Senior IT Service Manager to oversee the transition from legacy systems to modern services. The position offers a competitive salary of £57,946, a generous pension contribution, and a hybrid working model. You'll manage resources across projects and collaborate with various stakeholders to improve digital services used by millions of citizens. The role includes flexible working arrangements and professional development opportunities.

Benefits

Flexible working including flexible hours

Generous leave package starting at 26 days

Professional development opportunities

Interest-free loans for commuting

Sports and social activities

Qualifications

• Experience delivering complex IT programmes in multi-stakeholder environments.
• Strong experience in a service management role.

Responsibilities

• Lead the safe transition from legacy systems to modern services.
• Ensure migrations happen smoothly with minimal disruption.
• Collaborate with stakeholders to deliver seamless service performance.

Skills

Working knowledge with Networks

Experience delivering complex IT programmes

Detailed knowledge of integration technologies

Strong experience with Service Management Frameworks

Education

ITIL4 or equivalent service management qualifications

Job description

A leading government digital service provider is seeking a Senior IT Service Manager to oversee the transition from legacy systems to modern services. The position offers a competitive salary of £57,946, a generous pension contribution, and a hybrid working model. You'll manage resources across projects and collaborate with various stakeholders to improve digital services used by millions of citizens. The role includes flexible working arrangements and professional development opportunities.