Senior IT & AV Technician

UCLan; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational institution in Preston seeks a Senior IT/AV Technician to join the Learning and Information Services team. The successful candidate will provide AV/IT support, install and maintain multimedia equipment, and assist staff and students with learning technologies. Extensive experience in a customer-facing AV/IT environment and A Levels or equivalent are essential. This role offers opportunities for talent development and a comprehensive benefits package.

Benefits

Attractive annual leave entitlement

Access to employee benefits platform

Qualifications

• Extensive experience in providing AV/IT technical support in a customer-facing environment.
• Ability to instruct and demonstrate the use of IT and AV equipment.
• Familiarity with designing technical schematics for equipment setup.

Responsibilities

• Provide support for AV/IT and multimedia technology in education.
• Install and maintain a diverse range of Audio-Visual facilities.
• Support staff and students in using learning technologies.

Skills

AV and IT technical support

Customer communication

Technical schematics interpretation

Equipment setup and troubleshooting

Education

A Levels or equivalent

Job description

About the role

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role

The University of Lancashire wishes to recruit a Senior IT/AV Technician to join our Learning and Information Services team based on our Preston campus.

The role will provide support for a range of AV/IT, multimedia and associated technology enabled approaches to teaching and learning. The successful candidate will be required to install and maintain a diverse range of Audio-Visual facilities across the University and will be required to support staff and students in the implementation and use of a range of learning technologies, including web conferencing activities and event support.

About you

The ideal candidate will be naturally inquisitive, with a broad range of relevant technical skills and experience that they are able to apply across varied situations. You will be confident working, able to set your own priorities, be able to communicate effectively.

Extensive experience in AV and IT technical support within a customer‑facing environment is essential, as is the ability to instruct and demonstrate the use of IT and AV equipment. Additionally, the successful candidate must be familiar with interpreting and designing technical schematics, applying this knowledge to support equipment setup, troubleshooting, and system development.

The ability to adapt your knowledge to support a wide range of academic disciplines would be a significant advantage.

A Levels or equivalent experiential learning in a related discipline are required for this role.

What we can offer you

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.