Senior Individual Giving Coordinator

Theirworld; Liverpool; Hybrid; GBP 33,000 - 38,000; Full time

Job summary

A leading global children’s charity is looking for a Senior Individual Giving Coordinator to create sustainable income growth and manage donor relationships. This role involves engaging individual donors and community fundraisers while developing creative fundraising campaigns. Ideal candidates are proactive team players with strong attention to detail and experience using Salesforce. A salary starting at £33,000 per year is offered, alongside flexible working arrangements and various benefits.

Benefits

Regular in-house training

Central London location

Highly competitive salaries

Cycle to work scheme

Home office expense allowance

Life insurance

Season ticket loan scheme

Qualifications

• Experience of stewarding a variety of donors and fundraising supporter bases.
• Strong time management skills with the ability to manage multiple tasks.
• Knowledge of legislation and regulations relating to fundraising.

Responsibilities

• Maintain donation pipeline and secure repeat donations from donors.
• Build corporate partnerships and relationships with schools.
• Create communication assets for targeted donor audiences.
• Support challenge events and community fundraising activities.

Skills

Stewarding donor relationships

Organisational skills

Creative thinking

Proactive attitude

Time management

Collaborative skills

Experience with Salesforce

Fundraising event organization

Knowledge of fundraising regulations

Tools

Salesforce

Job description

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in creating positive change begins with a supportive and inclusive environment. This is why, we now have an innovative 4-day working week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least three days a fortnight based in the office.

Other benefits include:

• Regular in-house training
• Potential travel
• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street
• Highly competitive salaries, plus more
• Cycle to work scheme
• Home office expense allowance
• Life Insurance
• Season ticket loan scheme

About the role

In this new role, you will work with our Director of Fundraising (Public and Digital) to create sustainable growth of our income from individuals, help us manage our growing donor portfolio, and to ensure the long-term stability of the charity. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to help shape a career-defining programme.

We are looking for someone who thrives on building relationships with people and who is proactive, creative, and keen to go the extra mile. As our fundraising activities grow, this is a really exciting time to join the team. We are seeking a creative and hard-working Senior Individual Giving Coordinator to join the team to help shape and deliver sustainable growth within our fundraising activities. This individual will have strong attention to detail, teamwork, and multitasking skills, as well as the enthusiasm and interpersonal skills to make a positive contribution to the growth and development of our Fundraising team.

The Senior Individual Giving Coordinator will manage relationships through our public fundraising and events, including individual donors, community fundraisers and supporting the Fundraising Director. This will include managing donor data on Salesforce, fundraising and challenge events, school and corporate sponsors (e.g., charity of the year) and donor stewardship journeys.

Main responsibilities

Cultivation and engagement:

• Maintain donation pipeline by securing repeat donations and uplifts in giving from current individual donors.
• Build our corporate partnerships (e.g. “Charity of the Year” engagements) and relationships with schools, including developing packages to support creative, engaging and effective fundraising activities.
• Support a portfolio of engagement opportunities for corporate donors and other general public stakeholders to engage in fundraising activities and events, including owned events such as ‘Theirworld Your Walk’, Christmas carol concert and supporter recognition events.
• Support challenge events and individual community fundraising activities.
• Create mailings and communications assets to share with targeted donor audiences.
• Work with our digital marketing team to coordinate and create compelling fundraising campaigns and appeals across digital and direct channels, along with online donor relations and engagement communications, including Christmas, holiday messages, and giving opportunities.
• Support the launch and implementation of our new legacy giving
  program me.

Processes and tracking:

• Maintain updated donor relations records, adhere to organisational donor processes, and update donor relations resources; proactively identify and implement opportunities to strengthen record-keeping systems.
• Oversee accurate tracking and recording of donations and gifts using
  Salesforce.
• Responsible for developing and implementing improved stewardship journeys, including donor thanking, impact updates, reports, and communications for donors and fundraisers.
• Ensure donor recognition is accurate, consistent, and timely.
• Increase and record knowledge of donor motivations and history the long term and enabling improved donor acquisition.
• Ensure compliance with relevant fundraising and data regulations.

Experience and skills

• Experience of stewarding a variety of donors and fundraising supporter bases, delivering meaningful donor relationships with proven results.
• An organised and creative thinker able to identify and develop opportunities, with the ability to contribute and express ideas.
• Determined, enthusiastic, and proactive ‘can do’ attitude.
• Enthusiasm for maintaining relationships on behalf of the charity and delivering fundraising outcomes balanced with donor relationship requirements.
• Strong time management skills, ability to manage several tasks simultaneously, and willingness to see a job through.
• Ability to effectively collaborate with people at all levels of the organisation and cooperate with other teams to improve efficiencies and build better outcomes for the charity’s beneficiaries.
• Experience of working with fundraising databases, ideally Salesforce.
• Experience of creating engaging propositions to inspire donors and generate fundraising growth.
• Experience of organising and delivering fundraising events (eg, mass participation challenge events and/or donor recognition events).
• Knowledge of the legislation, regulations and financial duties relating to fundraising.

Starting at £33,000 per year based on qualifications and experience.

How to apply for this role

If you would like to apply p lease send your CV together with a supporting statement (no more than 2x A4 pages) outlining why you are interested in becoming the Senior Individual Giving Coordinator at Theirworld and relevant experience [e-mail]

Please put ‘ Senior Individual Giving Coordinator’ in the email header. The closing date for applications is 9am, Monday 19th January 2026.

Only applicants with the right to work in the UK will be considered.

Dates for your diary:

• Closing date for applications: 9am Monday 19th January 2026
• First interviews: Monday 26th January 2026
• Second interviews: Monday 2nd February 2026

If you have a disability or any other access requirements and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.