Senior Dynamics CE Functional Consultant

Xpedition; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Microsoft Solutions Partner in the UK seeks a Senior Consultant to lead business process design and user requirement documentation for customer application projects. The candidate should have substantial expertise in Dynamics 365 and Power Platform, along with exceptional communication and leadership skills. The role requires client-facing engagement, managing project aspects, and supporting business development activities. Availability for client travel may be necessary.

Qualifications

• Proven track record as a Senior Consultant.
• Ability to translate requirements into user stories.
• Exceptional communication skills, both written and oral.

Responsibilities

• Lead functional and technical analysis of Dynamics 365.
• Manage or oversee small to medium sized projects.
• Contribute to pre-sales activities and estimation processes.

Skills

Leadership in client-facing work

Communication skills

Knowledge of Dynamics 365

Problem-solving skills

Organizational skills

Education

Microsoft Customer Engagement Dynamics 365 Associate status

Tools

Dynamics 365

Power Platform

Job description

Background

One of the UK’s leading Microsoft Solutions Partners for over 20 years, accredited to the highest level and a member of Microsoft’s elite Inner Circle for Business Applications, Xpedition are experts in digital transformation. Underpinned by Microsoft Dynamics 365, Power Platform and the Azure Data Platform, we work collaboratively with our customers to deliver long term success through transformative technologies.

Our Values & Culture

Our values are a big part of who we are. They reflect how we work with our customers and each other. We are very proud to have been recognised as a Great Place to Work and as a UK’s Best Workplace for Women, for Wellbeing and for Tech! We are a diverse group of professionals and act as champions for each other. We maintain an open, friendly, and collaborative culture that is respectful of everyone’s opinion and our growth mindset defines the way we think and act.

Summary

The Senior Consultant role will require a strong consultancy background and will lead business process due diligence, design, creation, and documentation of end-user requirements for new and / or existing customer application implementation projects.

Responsibilities

The position of Senior Consultant is a key client facing role. Working as part of the Customer Engagement team, you will be able to cover the following tasks:

• Functional analysis - analysing business processes, documenting customer requirements and designing functional and technical solutions
• Technical analysis of Dynamics 365 including configuration, customisation and development of the Dynamics 365 and Power Platform
• Lead client engagements, provide subject matter expertise on Microsoft D365 Customer Engagement and Power Platform solutions, including technical design
• Oversee aspects of a project or manage small / medium sized projects
• Confidently lead design thinking engagements
• Contribute to pre-sales activities and estimation processes
• Define work of others and monitor its quality
• Help advance the team by coaching other team members
• Collaborate on internal initiatives and be able to evidence innovation in their work
• Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Build rapport quickly and inspire confidence with both internal and client teams
• Design and deliver key artefacts and workshops - e.g., roadmaps, vision boards
• Keep up to date with the latest technology releases
• Help identify, pursue and close business development opportunities, whilst continually contributing to existing project success

Knowledge, Skills & Experience

The candidate will have a proven track record as a Senior Consultant with knowledge of Dynamics 365 and Power Platform features. Other essential skills are:

• Able to lead client-facing work including workshops, presentations, end user training and meetings
• The ability to translate customer requirements into user stories and acceptance criteria
• A good working knowledge of Dynamics 365 Customer Engagement and Power Platform, and underlying data structures
• The ability to work well under pressure, both as part of the team and on own initiative
• The ability to manage their workload and time according to deadlines set. Resourceful, energetic and enthusiastic
• Able to multi-task in a fast-paced environment and interface with business and technology partners
• Exceptional communication skills, both written and oral – listen, understand, present and challenge
• Strong planning and organisational skills
• Strong problem-solving skills, able to bring a point of view, perspective and clarity to client challenges
• Microsoft Customer Engagement Dynamics 365 Associate status
• Proven track record in Dynamics CE and / or a developed specialism

Personal Situation

• The candidate would ideally have easy access to our London offices
• Requirement to travel to client sites and spend the occasional night away from home (some ad hoc international travel may be required)
• Candidate will hold a United Kingdom driving licence
• Able to work extended hours on occasions when required

Learn more about the latest at Xpedition - Microsoft Dynamics 365 Partner & Inner Circle Member - Xpedition

Equal Opportunity Statement: At Xpedition, we are committed to providing Equal Opportunity for all applicants regardless of race, national or ethnic origin, age, disability, sex, gender, sexual orientation, marital status, religion or belief. Discrimination of any kind is strictly prohibited throughout the organisation as we promote a diverse and inclusive workforce.