Senior Desktop & Global IT Support Technician

Connex; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing tech company in Manchester seeks a Senior IT Technician to support IT infrastructure across global offices. You'll onboard new staff, manage user permissions, and troubleshoot issues. Ideal candidates will have Microsoft certification and experience with virtual environments. Join a collaborative team delivering secure, reliable systems and shape the tools that support a world-class SaaS platform.

Qualifications

• Experience in supporting end users across varied technical skill levels.
• Proactive and solutions-focused approach.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Onboard new starters with devices and software.
• Maintain the internal asset register.
• Manage users and permissions via Active Directory.
• Monitor internal systems including antivirus and updates.
• Troubleshoot hardware/software issues.

Skills

End-user support

Proactivity

Adaptability

Microsoft MTA / MCSA / MCSP

Virtual environment management

Job description

A fast-growing tech company in Manchester seeks a Senior IT Technician to support IT infrastructure across global offices. You'll onboard new staff, manage user permissions, and troubleshoot issues. Ideal candidates will have Microsoft certification and experience with virtual environments. Join a collaborative team delivering secure, reliable systems and shape the tools that support a world-class SaaS platform.