Senior Business Analyst

VirtualConnect; Preston; On-site; GBP 50,000 - 70,000; Full time

Job summary

A telecommunications company in the United Kingdom is seeking a professional to engage with stakeholders and perform comprehensive product assessments. Ideal candidates will have significant experience in Telco Assurance roles and strong skills in risk management, data analysis, and stakeholder communication. The role involves improving business outcomes and ensuring compliance across various CFU processes. Competitive salary and dynamic workplace environment are offered.

Qualifications

• Significant Telco experience in Assurance roles.
• Hands-on experience with Microsoft package skills.
• Expert in analytical data analysis and problem solving.

Responsibilities

• Engage with stakeholders across CFU for business improvement.
• Perform end-to-end assessments and risk reviews.
• Conduct root cause analysis at CFU level.

Skills

Risk management

Governance and compliance

Analytical data analysis

Financial analysis

Stakeholder management

Data management

Microsoft Excel

Six Sigma

Job description

What I’ll Be Doing – Your Accountabilities

• Business engagement across a wide range of CFU stakeholders.
• Perform product end-to-end assessments and risk and control reviews.
• Establish expectations with CFU and provide insights to influence CFU decisions to drive better business outcomes.
• Understanding of processes and systems along with commercial insight on new products to define and recommend new or amend appropriate coverage and controls, and ensure they are executed.
• Carry out root cause analysis and root cause management at CFU level (working with Control Operations and Recovery).

Skills & Experience you would be expected to have

SignificantTelco Experience

in Assurance roles

Business Assurance Knowledge –

• Risk management
• Governance and compliance
• Measuring process effectiveness

Data Discovery & Analysis

Expert in analytical data analysis and problem solving, and data reconciliation experience.

• Ability to articulate high level commercial impact of complex assurance activities to senior stakeholders
• Financial analysis and insights
• Data management
• Knowledge in PL/SQL

Product & Business Knowledge –

have subject matter expertise and knowledge of a range of BT processes, systems and product offerings

Engagement

• Strong communication/Influencing skills stakeholder management at D & C level.
• Customer excellence
• Improvement focused
• Planning and scheduling

Hands‑on experience in

Microsoft package skills (Excel, PowerPoint, Visio, etc.)

Desirable Skills

• BQF LP+ or Six Sigma Green belt+

Skills: management, business knowledge, data