Security Support Worker

Haringey GP Federation; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is looking for a Security Officer to ensure a safe environment at Langdon Hospital in Exeter. In this role, you will perform security tasks, support nursing staff, and assist with patient admissions. We're seeking an individual with strong communication skills and the ability to work under pressure. A Level 3 qualification in NHS Security Training is required. The position entails a flexible shift pattern, including evenings and nights as needed.

Qualifications

• Demonstrate ability to sustain professional relationships.
• Complete Level 3 in NHS Security Training within 12 months if not already obtained.
• Training relevant to working within mental health settings.

Responsibilities

• Conduct security tasks across the site to ensure safety.
• Support nursing teams and assist with patient admissions.
• Partake in security training for staff.

Skills

Communication and listening skills

Ability to work in a team

Ability to establish therapeutic relationships

Education

Basic Education

Level 3 qualification in NHS Security Training or equivalent experience

Job description

Thisis an exciting opportunity to join the Security Team at Langdon Hospital. You will be part of a team whose mainpurpose is to keep patients, staff and the environment safe.

Inthis role, you'll carry out security tasks across the site to ensure asafe environment for people, property and information. As you'll be based at the hospital, you'll support our nursing teams in delivering patient-centeredcare, ensuring a safe environment for both staff and patients.

Therole is dynamic and challenging. On aday-to-day basis, you'll conduct perimeter checks across the site and on ourwards, reporting any security concerns or damage. You will also be on-hand toassist our ward nursing and multi-disciplinary healthcare teams with newpatient ward admissions and act as an escort/driver for any hospital/courtvisits. Additionally, you'll be part of the restraint team when needing torespond to any emergencies on the wards and, alongside the Security Manager,you'll provide training to staff on handcuff/soft cuff, security awareness andsearch training. You may also be asked to carry out nursing assistant roles asrequired, such as patient observations & conducting urine drug screens(UDS)

Due to the nature of the role, you'll be requiredto work a flexible shift pattern over a 7 day period which may occasionallyinclude evenings and nights depending on the needs of the service.

Previous applicantsneed not apply

Main duties of the job

Communication is key in this role and you must have experience of working in a team. As a result, excellent verbal and written skills are required.

Interactingwith patients and the public you will be confident in giving non-clinicalinformation and advice that improves their experience. Dealing with sensitiveinformation daily, you will understand the importance of data security.

Youwill often work under pressure and without direct supervision, so we arelooking for someone confident and capable. You will prioritise tasks, andmanage your own workload, providing support for your colleagues where required.

You will become an important part of the team, working to ensurethat every patient receives high quality care. You may be required to supportthe induction of new staff member, demonstrating activities to them.

Due to the nature of the role, all staff are required to attend & pass a physical restraint assessment as you may be involved in restraint incidents.

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email [e-mail] for further advice

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.

Job responsibilities

For further information on the role, please see the attached job description and person specification.

Person Specification

Knowledge and Skills

• Demonstrate an ability to make and sustain professional therapeutic relationships.
• Good communication and listening skills.
• Ability to work with people in a group and individual basis.
• Able to work in a team effectively.
• Demonstrate an ability and awareness to maintain personal boundaries.

Qualifications

• Basic Education.
• If equivalent qualification is not already obtained, to complete Level 3 in NHS Security Training within 12 months of commencing employment at a reduced salary.
• Level 3 qualification in NHS Security Training or equivalent experience.
• Other evidence of training or development relevant to working within mental health settings.

Experience

• Previous employment / experience of working with people in a caring situation or previous experience working within a secure environment.
• Knowledge of mental health and a basic understanding of security requirements.
• Awareness of safeguarding principles.
• Previous care experience with people who have Mental Health difficulties.