Security Store Detective

The Range; Altrincham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Altrincham is seeking a dynamic Security Store Detective to join their Loss Prevention team. The role involves identifying and apprehending shoplifters in high-risk stores and conducting training for retail colleagues. This position offers a competitive salary with full-time hours and the opportunity for career development. Benefits include 28 days of holiday, staff discounts, and subsidized travel. Applicants must have good interpersonal skills and a full driving license.

Benefits

28 days holidays including public holidays

Up to 25% staff discount

Subsidised travel

Free parking

Company pension

Qualifications

• Good interpersonal and communication skills are essential.
• Ability to work under pressure and meet deadlines.
• Must have a full UK driving license and own reliable transport.

Responsibilities

• Identify and apprehend theft offenders at high-risk stores.
• Generate detailed incident reports for prosecutions.
• Conduct training and support for retail colleagues.

Skills

Interpersonal skills

Communication skills

Initiative

Attention to detail

Administration skills

Ability to work under pressure

Proficient in Microsoft Office

Job description

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Security Store Detective.

Job Purpose

This role entails working for the Loss Prevention department as part of a covert target team.

You will be deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict. The work of the Security Store Detective is crucial in the identification, apprehension and prosecution of criminals who target our stores.

You will also support your Security Team Leader by providing training, and development to our retail colleagues in Loss Prevention activity and department objectives.

Accountabilities

• Deployed as a team to high-risk stores to identify and apprehend theft offenders.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Conduct training to support stores.
• Build relationships with internal stakeholders and external agencies.
• Complete surveillance operations across the retail / distribution network.
• Always adhere to company policies and guidelines.

Knowledge & Competencies

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and will involve overnight stays.

After your initial training, your line manager will continue to work with you to support your career development (we aim to promote from within).

Salary, Hours And Requirements

• Competitive Salary
• Full time permanent contract, 44 hours per week
• Full driving licence with own reliable transport required
• Must be fully flexible working 5 days out of 7, with a mixture of shift patterns

The Benefits

• 28 days holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidised travel (expenses paid weekly)
• Casual dress Plain Clothed
• SIA Licence Exempt
• Free parkingCompany pension