Scheduler - Supply Chain

Linaker Limited; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading business environment solutions provider in the United Kingdom is seeking a Scheduler. The role requires managing planned and reactive work assignments for subcontractors, fostering strong relationships, and monitoring performance metrics. Candidates should possess strong written communication, problem-solving skills, and a solid understanding of service delivery processes. The position offers a competitive salary, hybrid working options, and comprehensive training from a supportive team.

Benefits

Competitive starting salary

Hybrid working flexibility

Company pension scheme

Health care and medical insurance

Qualifications

• Proficient in written communication and numerical analysis.
• IT literate, especially in Microsoft Office applications.
• Knowledgeable in operational functions and service delivery processes.
• Solid understanding of CAFM systems and helpdesk procedures.

Responsibilities

• Manage assignment of planned and reactive works to supply chain partners.
• Check compliance dates with client third-party systems.
• Ensure PPMs and reactive jobs are assigned and tracked by subcontractors.
• Develop understanding of the subcontractor portal and address issues.

Skills

Basic written communication

Numerical analysis

Intermediate proficiency in Microsoft Office

Knowledge of service delivery processes

Strong administrative skills

Problem-solving abilities

Job description

For 30 years Linaker has specialised in the creation and maintenance of tailor‑made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our client’s architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and 2025 is no exception. Our client base continues to grow month on month and as a result we are now looking for a Scheduler to join our team!

About The Role

This position is responsible for managing the assignment of both planned and reactive works to our supply chain partners, ensuring that all tasks are allocated in accordance with established internal procedures. When necessary, assignments should be made using the subcontractor portal. The role serves as the primary point of contact for subcontractors, making it essential to foster strong professional relationships. It also requires developing a thorough understanding of the subcontractor portal. Additionally, the position supports the supply chain champion by monitoring and tracking performance, as well as reviewing existing processes to ensure they effectively support subcontractor performance.

What You Will Be Responsible For

• Collaborate with the Supply Chain Champion and Manager to review current procedures, continually enhance business results, improve data accuracy, and support both planned preventive maintenance (PPM) and reactive performance statistics.
• Check compliance dates with relevant client third‑party systems (where required) to ensure they align accurately with the PPM planners in job logic.
• Make sure all PPMs and reactive jobs are assigned, dispatched, and acknowledged by subcontractors, and assist the supply chain champion in tracking performance against KPIs such as response time, resolution, first‑time fix rate, and recalls. Raise any concerns as necessary.
• Develop a thorough understanding of the subcontractor portal, working closely with subcontractors to promptly address issues related to the portal.
• Coordinate with the permits team when needed and help the supply chain meet access requirements as required.
• Attend client meetings, team discussions, and any other sessions that are necessary for you to effectively carry out your role.
• Collaborate with our CRT to progress jobs to completion while ensuring proper evidence is submitted for confirmation.
• Support efforts focused on enhancing subcontractor efficiency, compliance, and service quality.
• Spot and suggest opportunities for process improvements based on performance metrics and feedback from stakeholders.>

What We Are Looking For

• Proficient in basic written communication and numerical analysis.
• IT literate with intermediate proficiency in Microsoft Office applications.
• Familiar with operational functions and possesses foundational knowledge of service delivery processes.
• Knowledgeable about expectations, deadlines, and targets for both internal and external stakeholders.
• Solid understanding of CAFM systems and helpdesk procedures.
• Demonstrates strong administrative skills and effective teamwork.
• Experienced in collaborating with both external and internal clients.
• Possesses proven problem‑solving abilities.
• Well‑versed in general engineering principles.

The Package

• Competitive Starting salary.
• Monday – Friday 08:00 am – 05:00 pm.
• Flexibility of Hybrid working – 1 x day from home.
• Full training by a supportive friendly team.
• Auto enrolment in the company pension scheme.
• Modern, comfortable offices with an endless supply of coffee and tea.
• Free parking but also accessible via public transport.
• Annual summer conferences.
• Health care and medical insurance available after qualifying period.