SCCM & Patch Management Specialist — Hybrid

Scc; Birmingham; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading IT company is seeking a Technical Support Specialist in Birmingham. The successful candidate will deliver key technical support for SCCM and patch management, ensuring compliance and optimal performance in IT environments. Responsibilities include troubleshooting deployment issues, coordinating with support teams, and driving service improvements. This role offers a competitive salary package, including company benefits and hybrid working arrangements.

Benefits

Large company benefits

Broad flexible benefits scheme

2 paid-for volunteering days a year

Qualifications

• Experience with SCCM administration and patch management.
• Strong troubleshooting skills for deployment failures and incidents.
• Ability to document technical processes and compliance requirements.

Responsibilities

• Deliver technical support for endpoint management and patching.
• Coordinate patch deployment and manage incidents within service levels.
• Perform root cause analysis to prevent recurring issues.

Skills

Excellent hands-on technical expertise

Determined, can-do attitude

Ability to work on own initiative as well as part of a team

Attention to detail

Good work ethic

ITIL awareness

Excellent organization skills

Professional and presentable

Ability to handle difficult customer environments

Job description

A leading IT company is seeking a Technical Support Specialist in Birmingham. The successful candidate will deliver key technical support for SCCM and patch management, ensuring compliance and optimal performance in IT environments. Responsibilities include troubleshooting deployment issues, coordinating with support teams, and driving service improvements. This role offers a competitive salary package, including company benefits and hybrid working arrangements.