Sales Support Administrator

Westfield Health Ltd.; Sheffield; On-site; GBP 24,000 - 25,000; Full time

Job summary

A leading health services provider in Sheffield is seeking a Sales Support Administrator to enhance their Sales Team's efficiency. This role involves building strong client relationships, addressing corporate queries, and providing comprehensive support. The ideal candidate should possess GCSEs in Maths and English, experience in sales administration, and strong IT skills. This position offers a competitive salary and several benefits, including a matched pension scheme and flexible working options.

Benefits

Matched Pension Scheme

Health Cash Plan

Westfield Rewards

Free use of onsite gym

Flexible Working

25 days annual leave plus 1 in lieu of Christmas period

Cycle to work and electric car scheme

Qualifications

• Experience in a sales administration support role is essential.
• Strong IT skills are necessary, particularly with MS Teams and Zoom.
• Articulate in both written and verbal communication.

Responsibilities

• Build strong relationships and provide support to corporate clients.
• Proactively promote Westfield products and provide guidance.
• Be the first point of contact for corporate queries.
• Respond to customer queries via telephone and email.
• Create and maintain accurate records.

Skills

Experience in a sales administration support role

IT skills - working with office packages, remote platforms (MS Teams/Zoom)

Excellent organisational skills

Ability to provide first-class customer experience

Articulate in verbal and written communication

Education

Maths and English GCSE at grade C or above or equivalent

Job description

Overview

Westfield Health Group is home to Westfield Health, High Five Health Promotions and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported, as demonstrated by our achievement of the prestigious Investors in People Gold accreditation!

Job Title: Sales Support Administrator

Location: Sheffield, UK

Overview

The Sales Support Administrator is crucial in supporting the Sales Team to maximise new business opportunities and increase additional sales from existing customers. Working closely with the Sales Team you’ll provide the highest level of support through regular communication, co-ordination and accurate query responses.

Responsibilities

• Build strong relationships and provide the highest level of support to corporate clients.
• Proactively promote Westfield products and provide guidance on Westfield products, Terms and Conditions and procedures.
• Be the first point of contact for all corporate queries for the Sales Teams and corporate clients.
• Respond to customer queries by telephone and email, liaising with internal departments to resolve issues where needed.
• Create and maintain accurate records, ensuring due diligence is performed and requirements are met.
• Provide quotations, working with the Sales Team to identify the customer requirements.
• Edit and amend quotes to meet the client’s requirements.
• On-board new corporate accounts and manage the transfer for companies who request to change plan.

What you’ll bring

• Maths and English GCSE at grade C or above or equivalent.
• Experience in a sales administration support role.
• Ability to provide a first-class internal and external customer experience.
• IT skills - working with office packages, remote platforms (MS Teams/Zoom)
• Articulate in both verbal and written communications with a good eye for detail.
• Excellent organisational skills with the ability to take ownership, prioritise and balance a variety of queries through different channels.

Salary, Perks & Benefits

• £24 - 24,500.00 Dependent on Experience
• Matched Pension Scheme
• Health Cash Plan
• Westfield Rewards
• Surgery Choices
• Free use of onsite gym
• Flexible Working
• 25 days annual leave plus 1 in lieu of Christmas period.
• Cycle to work and electric car scheme

Next steps and support

If you think you fit the bill, we would love to hear from you!

Please note, while we welcome global talent, we’re currently unable to sponsor work visas.

We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.