Sales Manager - Home

Fenwick; Royal Tunbridge Wells; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading department store in Royal Tunbridge Wells is seeking a passionate Sales Manager to lead a team and ensure exceptional customer service. You will have a proven track record in retail management, strong leadership skills, and the ability to drive sales while maintaining high standards. The role offers a competitive salary and attractive benefits, including discounts and additional leave days.

Benefits

28 days annual leave

Birthday off

Up to 25% discount

Wellbeing support service

Cycle to Work scheme

Qualifications

• Proven track record in Supervisory and/or Management Level roles.
• Strong interest in retail and commercial awareness.
• Ability to thrive in fast-paced environments.
• Adept at making commercial decisions.

Responsibilities

• Lead a team of Team Leaders, Sales Consultants and Sales Advisors.
• Ensure excellent customer service and hospitality.
• Explore new commercial opportunities to maximize sales.

Skills

Retail expertise

Leadership

Commercial Awareness

Attention to detail

Team management

Job description

We are currently seeking a passionate and driven Sales Manager to join our team in Fenwick Tunbridge Wells.

We offer a salary of £30,264pa.

When you join Fenwick, you’ll receive

• 28 days annual leave (pro rata to the length of your contract).
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• 'Perks' – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare – 24/7 GP, wellbeing advice & support service.
• Cycle to Work scheme.

So, more about our Sales Manager role

As a natural leader and role model, you will be 'Customer First' in everything you do, working closely with your team to ensure our customers receive our famous Fenwick hospitality when they visit us.

We are looking for someone who will live our value of 'Keep it Simple' and who drives the same high standards as we do when it comes to exploring new commercial opportunities to maximise sales in the spirit of our value 'Be Bold and Courageous'.

At Fenwick we recognise the value our people bring to the business, and through our values 'Own and Deliver' and 'Respect and Work Together' you will lead a team of Team Leaders, Sales Consultants and Sales Advisors, setting them up for success at every opportunity.

This is a fantastic opportunity to join a supportive management team and raise your profile within our business as you will be working shoulder to shoulder with our Divisional Sales Manager and cross functionally with our Buying & Merchandising Team.

What we are looking for in a candidate

• A proven track record of working in retail at Supervisory and/or Management Level.
• Strong interest in Retail and Commercial Awareness.
• A natural leader and role model who thrives in a fast-paced environment.
• Innate attention to detail and the ability to make commercial decisions.
• An experienced professional who is adaptable, approachable, and resilient.
• Current and relevant product knowledge and market awareness.
• Experience in managing a large team.

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!