Sales/Lettings Administrator

Hydepartners; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A North Manchester Estate Agency is seeking an experienced Sales/Lettings Administrator. The ideal candidate should have at least 2 years of property experience, be ARLA qualified or willing to obtain the qualification, and possess excellent customer service and organizational skills. Responsibilities include managing enquiries, processing tenancy applications, and providing high-quality service. This full-time, permanent role offers a negotiable salary and benefits including 28 days of holidays and a contributory pension plan.

Benefits

28 days holidays including bank holidays

Company Contributory Pension

Competitive Salary

Supportive team atmosphere

Qualifications

• Minimum of 2 years of property experience.
• Ability to create tenancy agreements and handle property maintenance.
• Experience in managing lettings negotiations and viewing inquiries.

Responsibilities

• Manage lettings negotiation and sales/lettings valuation enquiries.
• Handle all viewing enquiries and booking viewings.
• Process tenancy applications and ensure compliance with legislation.

Skills

Customer service skills

Organizational skills

Computer literacy

Excellent telephone manner

Education

ARLA Property Mark qualification or willingness to work towards

Tools

CRM system

Accounting system

Job description

Location: Prestwich, Borough of Bury, M25 2QB
Salary: Negotiable per annum, DOE + Benefits! Preferably ARLA (Property Mark) qualified
Contract: Full-time, permanent
Benefits: 28 days holidays (including bank holidays), Company Contributory Pension, Competitive Salary and a supportive team atmosphere!

Sales/Lettings Administrator – Role

We require an experienced Sales/Lettings Administrator for our residential & commercial properties with an immediate start.

The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business.

Key Responsibilities

• Manage lettings negotiation and sales/lettings valuation enquiries
• Handle all viewing enquiries for both sales and letting including booking viewings
• Process all tenancy applications to include referencing and document verification
• Collect holding fees ensuring compliance with current legislation
• Ensure correct deposits are being managed in line with deposit regulations
• Arrears management
• Deal with any queries from landlords or tenants
• Create tenancy agreements, addendums where required and renewals
• Coordinate property maintenance, liaise with landlords, tenants and contractors
• Input invoices onto the CRM system utilizing the accounting system
• Manage check-ins and check-outs booking reports with the inventory/check out inspector
• Provide high quality customer service
• Must be computer literate with the ability to compose emails/letters to a high standard
• Good organisational skills
• Preferably ARLA (property mark) qualified or willing to work towards qualification
• Excellent telephone manner with the ability to resolve day to day issues
• Minimum of 2 years property experience

About us

We are an Estate Agency based in the North Manchester, established over 40 years with properties across the Northwest.

Hyde Estates & Lettings Agents are recruiting an Experienced Property Sales/Lettings Administrator with Arla Qualifications and Office Compliance knowledge essential to join a highly successful Estate & Lettings Agency in residential and commercial based in North Manchester, established over 40 years with properties across the Northwest.

Apply online today

If this Property Sales/Lettings Administrator role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application! [e-mail]