Sales Executive

BMW; Ipswich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive company in Ipswich is seeking a Sales Executive to enhance customer service experiences. Your role includes guiding customers through the purchase process, maintaining product knowledge, and proactively seeking new customers. Ideal candidates will have a background in sales or customer service, possess excellent communication skills, and hold a Full UK driving license. The role offers a comprehensive rewards package including annual leave and discounts on products.

Benefits

33 days’ annual leave

Retail discounts

Gym discounts

Car discounts

Flexible pension scheme

Wellbeing program

Qualifications

• Previous experience in a sales or customer service role is essential.
• Must demonstrate ability to achieve targets and build relationships.
• Show energy and enthusiasm in delivering customer service.

Responsibilities

• Guide customers from initial contact to vehicle handover.
• Prospect new customers and maintain an enquiry database.
• Deliver outstanding customer service to foster loyalty.

Skills

Sales experience

Customer service

Organizational skills

Communication skills

Full UK driving licence

Job description

Group1 Ipswich is looking for aSales Executive.

Your role

Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What you’ll do day to day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a Full UK driving licence

Rewards

• 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
• Retail discountsthat save you money every day
• Gym discounts, cash healthcare plans, and acycle-to-work scheme
• Car discountsfor new and used purchases and servicing
• Flexible pension schemeandSharesave schemeto grow your savings
• Family-friendly policiesthat help you spend more time with the people that matter
• Awellbeing programmeto support you and your family
• An internalcolleague recognition systemto celebrate achievements

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.