Sales Consultant

Kao; Cheltenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A premium lifestyle brand in Cheltenham is seeking a passionate part-time Sales Consultant. The role involves providing excellent customer service, delivering unique experiences, and assisting in store management tasks. Candidates should possess excellent communication skills and have a passion for luxury. This position offers an hourly rate of £12.60 and various employee benefits, including discounts and holiday entitlement.

Benefits

22 days holiday plus bank holidays

50% staff discount on all products

Monthly store bonus scheme

Free product allocation every quarter

Enhanced family leave

Company pension scheme

Qualifications

• High personal grooming standards.
• Flexibility to suit business requirements.
• Motivation to achieve store and personal KPI’s.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Use a personalized selling approach.
• Deliver sensorial customer experiences.

Skills

Excellent communication skills

Positive, can-do attitude

Strong teamwork

Job description

About Kao

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet.

We never compromise on quality and craft our products with care for the consumer and the environment.

The Opportunity

We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our Cheltenham store. This is a part‑time opportunity, working 26 hours per week on a 2‑month fixed‑term contract until January 2026.

Responsibilities

• Provide excellent customer service and detailed product knowledge to customers.
• Use a personalized selling approach, seeing the customer journey from start to finish.
• Deliver sensorial customer experiences through signature services such as fragrance consultations or hand and arm massages.
• Assist the team with general store tasks, including stock management, cleaning, and replenishment.

What we are looking for

• Excellent communication skills, confidence, and a positive, can‑do attitude.
• High personal grooming standards and a passion for luxury that champions our brand values.
• Strong teamwork, motivation to achieve store and personal KPI’s, and flexibility to suit business requirements.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus bank holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts and cashbacks from high‑street retailers
• Enhanced family leave
• Recognition awards
• Season ticket loans / Cycle‑to‑Work scheme
• Company pension scheme
• Ongoing development and opportunities to enhance your skills
• A company where your voice is heard and your opinion matters
• Learning and development opportunities across our brands

How we work

Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a purpose‑driven company with strong values. We never compromise on quality and craft our products with care for the consumer and the environment.

Hiring Process

Kao embraces diversity and the individual personalities of its people because we believe diversity makes us strong. We welcome applications from all areas of the global community.

Want to learn more

Visit https://www.kao.com/emea/en/