Sales Consultant

Kao; Canterbury; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading luxury brand in Canterbury is looking for a dedicated Sales Consultant to provide exceptional customer service and detailed product knowledge in our Fenwick store. This part-time role (7.5 hours per week) involves creating personalized customer experiences and supporting store operations. The ideal candidate possesses excellent communication skills, a passion for luxury, and is highly motivated to meet store targets. The role offers a competitive hourly rate of £13.20 plus various benefits.

Benefits

50% staff discount on Molton Brown products

22 days holiday plus Bank Holidays

Monthly store bonus scheme

Free product allocation every quarter

Access to discounts from high street retailers

Recognition Awards

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Demonstrate confidence in customer interactions.
• Passion for luxury and brand values.
• Flexibility in working arrangements.

Responsibilities

• Provide excellent customer service.
• Assist with general store-related tasks.
• Deliver personalized selling experiences.

Skills

Excellent communication skills

Positive can-do attitude

Ability to work well in a team

High level of personal grooming standards

Job description

Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

Opportunity

We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Fenwick Canterbury store. This is a part‑time opportunity, working 7.5 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What we are looking for

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, have the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.

What we can offer you

• An hourly rate of £13.20
• A 50% staff discount to use on all of your favourite Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday!
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Learning and development opportunities within our business and across our brands

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/