Sales Associate

Reiss Ltd.; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail brand is seeking a Sales Associate in Richmond, London, to provide exceptional customer service and support operational goals. The ideal candidate should have experience in customer-facing roles and a passion for premium products. Responsibilities include delivering tailored experiences, acting as a brand ambassador, and adapting to a fast-paced environment. Additional perks include a seasonal business wear allowance and a rewarding commission structure. This position offers opportunities for personal growth within a diverse environment.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Wellbeing support through Employee Assistance Programme

Low-cost health support

Fitness discounts

Enhanced parental pay

23 days annual leave

Qualifications

• Previous experience in a customer-facing environment.
• Ability to work in a fast-paced retail setting.
• Passion for premium or luxury products.

Responsibilities

• Deliver tailored customer service experience.
• Act as a Reiss Brand Ambassador.
• Support management to achieve sales and operations goals.

Skills

Exceptional customer service

Excellent communication skills

Interpersonal skills

Flexibility and adaptability

Organizational skills

Team player

Job description

What's the role about?

As part of our Retail team, you'll be joining our store in Richmond, London as our Sales Associate on a permanent basis.

You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you'll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Acting as a Reiss Brand Ambassador

What you'll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer's eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we'll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash planFitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after two years service

Apply now to start your story at Reiss...

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us.

Even if you feel you don’t tick all the boxes, we’d still like to hear from you.