Sales Assistant - Part Time

Take Up The Cross; Dundee; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading furniture retailer in Dundee is seeking a passionate Retail Sales Consultant to partner with customers and help them find their dream sofa. The ideal candidate will showcase products, provide excellent service, and assist customers with their choices. A focus on teamwork and a genuine interest in design are essential for this role. The company offers a great salary, team bonuses, and numerous employee benefits.

Benefits

Generous team bonus

30% discount across the group

Access to retail discounts

Mental health and financial support

Enhanced maternity and adoption pay

Health scheme and flu vaccines

Sharesave and cycle-to-work scheme

Qualifications

• True passion for delivering a red-carpet experience to customers.
• Real team player with a genuine interest in style and design.

Responsibilities

• Partner with customers to help them find their dream sofa.
• Showcase products in true Sofology style.
• Provide outstanding customer experience.
• Assist with finance applications.
• Maintain striking store standards.
• Share knowledge and best practices with the team.
• Help customers visualize their new sofa.
• Recognize customer needs and recommend additional products.
• Provide detailed after-care advice.

Skills

Passion for delivering excellent customer service

Team player

Interest in style and design

Job description

Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa.

Benefits

• Great basic salary with generous, uncapped team bonus. We’re different here at Sofology – we don’t pay on individual commission, we offer a very generous team bonus.
• Plenty of opportunities to learn and grow.
• 30% discount across the Group, plus 15% for your friends and family.
• Access to discounts at hundreds of high‑street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!).
• Mental, physical and financial support (EAP).
• Enhanced maternity and adoption pay.
• Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
• Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
• A contributory health scheme, flu vaccines, access to a Doctor and private health check.
• Income protection, bereavement and life assurance – you can count on us to be there when it matters.
• Holiday buy‑back scheme (5 days).
• Sharesave, volunteer days and a cycle‑to‑work scheme.

A day in the life of a Retail Sales Consultant

• Partnering with our customers to help them find their dream sofa.
• Showcasing our fantastic products in true Sofology style.
• Always offering that Very Important Customer experience – no ifs, no buts.
• Understanding the world of design and style so you can help our customers make the right sofa choice for them.
• Completing finance applications to check we’re offering the customer the right payment products.
• Using your passion for interior design to ensure store standards are striking.
• Utilising your continuous knowledge of products to support your team members and always sharing best practice.
• Honing in on your listening skills which allows you to have really relevant conversations with your customer.
• Helping your customer visualise what their new sofa will look like in their home through creative interactions.
• Recognising a customer’s needs and recommending the right additional products.
• Sharing your in‑depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after‑care advice.

Qualifications & Experience

You don’t need extensive sales experience to join us. All we ask for is a true passion for delivering that red‑carpet experience to our customers; a real team player with a genuine interest in style and design.

Equal Opportunities Statement

Sofology is proud to be an equal‑opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to build a workplace that reflects our customers and communities, we strongly encourage applications from members of minority and under‑represented groups. Across the Group, we want to create an environment where everyone feels at home.