Sales Administrator Apprentice

Allpay Limited; Hereford; On-site; GBP 16,000 - 20,000; Full time

Job summary

A leading payments company in Hereford is seeking an enthusiastic Sales Administrator Apprentice to join its team. This role offers the chance to gain essential skills in sales administration and customer service while working within a supportive team. Responsibilities include managing customer inquiries, preparing sales documentation, and maintaining the CRM system. The company provides a range of benefits and is committed to employee development. This is a fantastic opportunity to kickstart your career in a thriving environment.

Benefits

Competitive benefits package

Defined contribution group pension scheme

Onsite gym

Private healthcare cover

Qualifications

• A willingness to learn and develop new skills in a sales and administrative environment.
• Basic computer skills, with an interest in learning systems.
• Good organisational skills and attention to detail.

Responsibilities

• Act as a point of contact for the sales team, managing customer enquiries.
• Support in preparing quotes and sales documentation.
• Help maintain and update the CRM system.

Skills

Willingness to learn

Basic computer skills

Good organisational skills

Confident communication skills

Tools

CRM software

Microsoft Office Suite

Job description

About The Role

allpay is a thriving, owner‑led business that strives to provide outstanding service and client satisfaction within the payments industry. We have spent time investing in our products and services and are now on a journey of growth and expansion.

Sales Administrator Apprentice

We are looking for an enthusiastic and motivated Sales Administrator Apprentice to join our dynamic team. This apprenticeship is a great opportunity to build foundational skills in sales administration while working alongside experienced professionals. You will gain hands‑on experience supporting the sales team, developing strong organisational and communication skills and learning how to deliver excellent client service.

Location

Based in our Hereford office.

Key Responsibilities

• Act as a helpful point of contact for the sales team, assisting with coordinating and managing customer enquiries.
• Support in preparing and processing quotations and sales documentation, ensuring information is accurate and delivered on time.
• Help maintain and update the Customer Relationship Management (CRM) system with client data, sales activities, and pipeline information.
• Assist in producing sales reports and basic analytics for management.
• Work with sales and operations teams to spot opportunities to improve processes and workflows.
• Support coordination between sales and marketing, helping ensure sales materials are up to date and aligned with promotional activity.
• Ensure all documentation follows company policies and industry regulations.
• Help organise and maintain digital filing systems for sales documents.

This role is aligned to a Level 3 Business Administration apprenticeship. If you’re unsure whether this level is right for you, we’re happy to discuss your experience and suitability during the recruitment process.

About You

• A willingness to learn and develop new skills in a sales and administrative environment.
• Basic computer skills, with an interest in learning systems such as CRM software and the Microsoft Office Suite.
• Good organisational skills and the ability to manage tasks with attention to detail.
• Confident written and verbal communication skills, or a desire to build these through the apprenticeship.
• A positive attitude and the ability to work well with others as part of a supportive team.

About Us

People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.