Rural Cafe & Events Venue GM — Lead the Experience

The Ideal Collection; Romsey; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality venue in Romsey is seeking a General Manager to elevate customer experiences while leading a motivated team. Responsibilities include maintaining high service standards, managing financial outcomes, and enhancing community engagement through events. The ideal candidate has a background in Venue Management, a track record of motivating teams, and a customer-centric approach. The position offers autonomy, performance bonuses, generous tips, and various staff benefits, promoting a supportive and fun work environment.

Benefits

Performance related bonus

28 days holiday

Free staff parking

Free meals

Friends and family discounts

Epic staff parties

Qualifications

• Proven track record in Venue Management.
• Ability to motivate and manage a flexible workforce.
• Confident in understanding and reacting to business numbers.

Responsibilities

• Lead a motivated team and enhance customer feedback.
• Maintain high levels of service and address trends.
• Pro-actively seek opportunities for community engagement.

Skills

Team leadership

Customer service excellence

Financial management

Event management

Community engagement

Job description

A leading hospitality venue in Romsey is seeking a General Manager to elevate customer experiences while leading a motivated team. Responsibilities include maintaining high service standards, managing financial outcomes, and enhancing community engagement through events. The ideal candidate has a background in Venue Management, a track record of motivating teams, and a customer-centric approach. The position offers autonomy, performance bonuses, generous tips, and various staff benefits, promoting a supportive and fun work environment.