Risk Programme Quality Assurance

CBRE Group; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A global real estate services firm is seeking a dedicated Risk Programme Quality Assurance professional to oversee quality outputs in Asbestos management. The role involves collaborating with various teams to ensure adherence to safety standards and efficient service delivery. Ideal candidates will possess strong organizational skills, experience in asbestos quality assurance, and proficiency in Microsoft applications. Opportunities for training and development are provided, along with a culture that upholds exceptional quality and innovation.

Qualifications

• Strong organizational and communication skills.
• Reliable and hard working with a meticulous approach.
• IT competent with tablet-based data capture abilities.

Responsibilities

• Control quality of output and reporting from Asbestos Management Plan Reviews.
• Drive improvement in quality assurance reporting.
• Engage with stakeholders to ensure quality updates to the Asbestos register.

Skills

Asbestos quality assurance experience

Excellent relationship building skills

High attention to detail

Ability to work under pressure

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Alphatracker

Job description

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension.

Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money.

We encourage new ways of working, driving innovation, whilst always living to our RISE values.

Job Title: Risk Programme Quality Assurance

The Risk Quality Assurance will be responsible for controlling the quality of output and reporting from our Asbestos Management Plan Reviews and Visual Re-Inspections programmes.

They will work closely with the Risk Programme Technical and Support leads to ensure the highest standards of quality Assurance are met.

RESPONSIBILITIES

Role Summary

• Report and Alphatracker Asbestos Register review
• Develop, implement and maintain monthly Quality Assurance Reporting
• Feedback and support in the improvement of MPR & re-inspection reporting
• Asbestos technical operations support where required
• Assisting the Technical Lead in delivery of in-house training/development of Risk Specialists.
• Driving performance
• Supporting the Risk Programme Manager
• Programme Support Lead Delegation Cover

Strategic Planning and Review

• Proactively drive improvement across the ‘Asbestos Management Plan Review’ and ‘Visual Re-inspection’ reporting outputs.
• Lead the quality assurance activities across risk programmes.
• Work closely with the Risk Programme Technical & Support leads streamlining information and reporting flows and establishing good communication and relationships with stakeholders.
• Working with the Risk programme manager and PFS Hazardous environments lead continue to improve and develop processes and associated management frameworks to ensure robust programme and risk controls.
• Work with several internal stakeholders where applicable including CBRE Helpdesk, Compliance Admin, Risk and Assurance teams and Operations to ensure efficient and effective delivery of planned activities.
• Support in resolution of issues including Access Management.
• Support in ensuring records are uploaded to Alphatracker correctly, at register/ACM level
• Stakeholder engagement – Work with any potential stakeholders to ensure only quality updates are added to the Asbestos register. Feedback on sub-standard information.

Quality and Safety Management

• During reviews, takeovanje to recognise and report where any H&S processes and activities are suspected to no be adhered too. Work with the Technical lead to ensure corrective training is implemented where possible to improve performance and improve safety and quality standards.
• Monitor and identify areas for improvement as a matter of course by challenging processes and ensuring suitable checks are in place because población any changes planned or executed.
• Create a culture of exceptional quality and innovation managed throughout the process across all teams involved.
• Set an example of exceptional standards in all activities, language and communications.
• Working with other R&A leads as well as our on-account QHSE team, identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement

Customer Relations

• Represent CBRE and the Risk & Assurance team in a professional and credible manner to customers, both internally and externally to the wider businesses.
• Focus on ensuring excellent service levels are always maintained.
• Always remain accessible and responsive to customers/stakeholders.
• Utilise technology channels to improve engagement and the pace of communications.

Accountabilities

• Reports to Risk Programme Manager.
• Accountable to Risk and Assurance team, CBRE executive and governance bodies.

Person Specification:

Essential:

• A passion for quality and accuracy.
• Asbestos quality assurance experience
• Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint.
• Reliable and hard working with a consistently detailed approach
• IT competent (tablet-based data capture andoires generation)
• Excellent relationship building skills.
• Ability to work under pressure and to strict deadlines.
• Must be detail conscious, accurate and methodical in approach with strong organizational and communication skills.
• Organized, able to prioritize and deliver within high pressure, business critical environments
• Able to work systematically and use own initiative, often working on more than one task at any given time.
• Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
• Must be flexible to work outside core office hourspacks from time to time.
• Must be willing and able to travel occasionally to office locations.

Desirable:

• Microsoft Excel & Alphatracker software experience
• Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint.
• Experience of using MS Power Automate an advantage
• Experience within the Facilities Management sector is preferable. Virtà
• Several years of experience in the control_Instance certification industry
• Recognised Asbestos qualification (Current অনুসstand alike) byrsh