Retail Team Member Taunton

Cookfood; Taunton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail food company in Taunton is seeking a Retail Team Member to deliver exceptional service and maintain a welcoming shop environment. The ideal candidate should be enthusiastic about food and have strong customer service skills. Responsibilities include assisting customers, managing shop cleanliness, operating the till, and supporting stock management. Join a team committed to sustainability and community engagement while enjoying excellent benefits such as staff discounts and team meals.

Benefits

30% staff discount

Team meals

B-Corp-certified company

Qualifications

• Experience in a customer-facing role is preferred but not required.
• Ability to maintain cleanliness and organization in the shop.
• Capable of working efficiently on the till.

Responsibilities

• Provide exceptional customer service and support.
• Manage shop cleanliness, stock replenishment, and rotation.
• Handle cash operations and assist with deliveries.

Skills

Customer service

Attention to detail

Teamwork

Job description

Retail Team Member - Taunton

Location:Taunton

Hours:Various

Pay rate :£12.60 Per Hour

Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.

The Role

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop and cash up.
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.

Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.

Other bits

If you tick most of these boxes but not all—don’t stress. We’re all about potential.

Excellent Benefits including

• 30% staff discount
• Team meals
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more ‿.

What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.