Retail Security Specialist – Deterrence, Safety & Service

OCS Group; Kilmarnock; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a Retail Security Officer in Kilmarnock. The candidate will protect customers and staff, deter theft, and ensure compliance with safety regulations. Essential requirements include a valid SIA License and strong observational skills. The role involves monitoring security equipment, conducting patrols, and providing excellent customer service. This position offers varied shifts, including weekends and evenings, in an inclusive work environment.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Strong observational skills with the ability to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Act as a visible security presence within the store, deterring theft.
• Conduct regular patrols of the store premises.
• Monitor CCTV and respond to suspicious activities.
• Carry out searches of individuals as required.
• Respond to alarms and incidents promptly.

Skills

Observational skills

Calmness under pressure

Communication skills

Proactive approach

Job description

A leading facilities management company is seeking a Retail Security Officer in Kilmarnock. The candidate will protect customers and staff, deter theft, and ensure compliance with safety regulations. Essential requirements include a valid SIA License and strong observational skills. The role involves monitoring security equipment, conducting patrols, and providing excellent customer service. This position offers varied shifts, including weekends and evenings, in an inclusive work environment.