Retail Security Officer

Lodge Service Group; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned security service in the UK is seeking a Security Officer to join its retail security team. You'll be responsible for protecting staff and customers, preventing theft, and delivering exceptional service. Ideal candidates will have a valid SIA licence, customer service skills, and must be available on weekends. Opportunities for career growth and comprehensive benefits are offered, including financial support and 28 days holiday.

Benefits

Pay rates from £12.71ph

Training & career paths

Financial support before payday

Pension scheme

28 days holiday

Uniform provided

Wellbeing support

Doctor on line & counselling services

Qualifications

• Valid SIA licence is mandatory.
• UK right to work status and 5-year history needed.
• Must have weekend availability.

Responsibilities

• Protect staff, stock, and customers effectively.
• Prevent theft and maintain professionalism.
• Provide customer service in retail environments.
• Partner with store management teams to ensure safety.

Skills

Customer service skills

Ability to follow procedures

Calm under pressure

Smart appearance

Retail/leisure experience

Job description

Lodge Security: The UK’s Oldest, Family‑Owned, Security Business

Join our retail security team!

Why Us?

Family‑Owned, Family‑Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member 👨👩👧👦

Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills.

Fantastic career growth opportunities

Security Officer Role

• Protect staff, stock & customers 🦸
• Prevent theft 🚫
• Partner with store management teams 🤝
• Deliver professionalism and customer service 😊
• Use ASCONE for shoplifting prevention 🕵️
• Ensure safety of employees and Customers 🔒
• Visible deterrent presence 👀

Requirements

• Valid SIA licence 🪪
• UK right to work & 5‑year history 🛂
• Customer service skills ☎️
• Smart appearance 👮
• Ability to follow procedures 📚
• Calm under pressure 😁
• Retail/leisure experience (preferred)
• Must have weekend availability

We Offer

• Pay rates from £12.71ph
• Training & career paths 🎓
• Financial Support – Ability to access your pay before payday 💳
• Pension scheme 💰
• 28 days holiday 🏖️
• Uniform & Body Worn Videos 🪪👮📹
• Benefits portal Retail, dining and gym discounts 🍽🏋️♂️
• 24/7 Doctor on Line & Counselling services 🩺
• Wellbeing Support 🛟
• Inclusive culture | Disability Confident Employer 🌈

Ready to make a difference? Apply now! We Want You!