Retail Security & Loss Prevention Officer

B&M Retail Limited; Macclesfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retailer is seeking a Retail Security Officer to join their team in Macclesfield. In this role, you will collaborate with the Store Management Team to ensure safety and prevent loss. Key responsibilities include monitoring CCTV footage, enforcing health and safety guidelines, and managing incidents. The ideal candidate will possess strong ethical values, excellent communication skills, and the ability to remain composed under pressure. This position offers growth opportunities within profit protection and related teams.

Qualifications

• Ability to remain calm in pressured situations.
• Effective communication skills in both verbal and written forms.
• Objectively manage challenging customer interactions.
• Possess strong work ethics, honesty, and integrity.

Responsibilities

• Observe and report incidents in store.
• Monitor CCTV footage in line with company policy.
• Enforce health & safety guidelines.
• Conduct internal investigations related to stock loss and theft.

Skills

Ability to follow instructions under pressure

Effective communication (verbal and written)

Professional handling of challenging customers

Strong work ethics

Judgment and integrity

Job description

A leading UK retailer is seeking a Retail Security Officer to join their team in Macclesfield. In this role, you will collaborate with the Store Management Team to ensure safety and prevent loss. Key responsibilities include monitoring CCTV footage, enforcing health and safety guidelines, and managing incidents. The ideal candidate will possess strong ethical values, excellent communication skills, and the ability to remain composed under pressure. This position offers growth opportunities within profit protection and related teams.