Retail Optical Assistant — Premium Eyewear & Tech

Vision Express; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK seeks a Retail Optical Assistant to provide personalised customer service and product assistance. Responsibilities include adjusting frames, conducting pre-screening eye tests, and performing admin tasks. Candidates should be passionate about eyewear, effective communicators, and strong team players. The role offers competitive bonuses, free eyewear, and extensive employee benefits. Join us to enhance your career in optical retail with a focus on innovation and customer satisfaction.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities through the OneSight Foundation

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Strong communicator who listens to customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and minor repairs.
• Support pre-screening eye tests using optical technology.
• Handle admin and support tasks to keep the store running.

Skills

Customer engagement

Product recommendation

Teamwork

Communication

Digital tools

Job description

A leading optical retailer in the UK seeks a Retail Optical Assistant to provide personalised customer service and product assistance. Responsibilities include adjusting frames, conducting pre-screening eye tests, and performing admin tasks. Candidates should be passionate about eyewear, effective communicators, and strong team players. The role offers competitive bonuses, free eyewear, and extensive employee benefits. Join us to enhance your career in optical retail with a focus on innovation and customer satisfaction.