Retail Optical Assistant

Vision Express; Remote; GBP 73,000 - 472,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver premium customer service and assist with eyewear fittings and repairs. The role includes supporting eye tests and managing store tasks. Successful candidates will earn competitive bonuses and enjoy benefits like free eyewear and generous holiday options. If you are passionate about eyewear and customer engagement, apply now and start your career in optical retail.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.

Skills

Customer service

Product advice

Communication

Team player

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to £550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.

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