Retail Optical Assistant

Vision Express; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver exceptional customer service and support eye care solutions. This role involves assisting customers, fitting eyewear, and conducting eye tests using advanced technology. Candidates should be passionate about eyewear and possess strong communication skills. The position offers competitive earnings, with potential monthly bonuses, and opportunities for growth within the company.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family and friends discounts

Free eye tests

Employee wellbeing support

Qualifications

• Experience engaging with customers and providing product recommendations.
• Passion for eyewear and comfort with digital applications.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings and carry out minor repairs.
• Support pre-screening eye tests with latest optical technology.
• Perform admin and support tasks to keep the store running smoothly.

Skills

Customer service

Digital tools proficiency

Teamwork

Strong communication

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail eye‑care role where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands such as Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre‑screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks түгел.

What You’ll Get

• Free eyewear (up to £550 annually) from day one.
• 33 days holiday with buy/sell options.
• Family & friends discounts plus free eye tests.
• Employee wellbeing support.
• Opportunities to support global vision through the OneSight Foundation.

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520 per month — with uncapped potential for high performers.

What We’re Looking For

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can‑do attitude.
• Strong communicator who listens and understands customer needs.

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.