Retail Deputy Manager: Lead the Store Performance

Moss Bros Group; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading menswear brand is seeking a Store Leader in Worcester to oversee retail operations and ensure exceptional customer experiences. The ideal candidate will support the Store Manager in team development and use data analytics to drive performance and enhance customer satisfaction. With a strong background in retail management and operational efficiency, you will embody our core values and foster a high-performing culture. Rewards include a generous employee discount, bonus scheme, and ongoing development opportunities.

Benefits

70% employee discount

Bonus scheme up to 15% of salary

Refer a Friend bonus

Season Ticket Loan

Cycle to Work Scheme

Discounted Gym Membership

Life Insurance

Ongoing Development

Access to online learning platform

Celebratory gifts for new parents

Qualifications

• Experienced in retail operations and customer service.
• Knowledgeable in data analytics for driving store success.
• Ability to create brand-aligned visual displays.

Responsibilities

• Lead all aspects of store performance and create a strong customer experience.
• Support and develop the team through coaching and feedback.
• Utilize sales data to enhance decision-making.

Skills

Retail operations experience

Customer service expertise

Data analytics knowledge

Emotional intelligence

Strong communication skills

Job description

A leading menswear brand is seeking a Store Leader in Worcester to oversee retail operations and ensure exceptional customer experiences. The ideal candidate will support the Store Manager in team development and use data analytics to drive performance and enhance customer satisfaction. With a strong background in retail management and operational efficiency, you will embody our core values and foster a high-performing culture. Rewards include a generous employee discount, bonus scheme, and ongoing development opportunities.