Retail Deputy Manager: Lead Teams & Elevate Service

Whsmithcareers; Dundee; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail chain in Dundee is seeking a Deputy Manager to lead and inspire the team, ensuring exceptional customer service and operational compliance. The ideal candidate will have retail leadership experience and a proven ability to develop and engage team members. In this role, you will work closely with Head Office to maximize local opportunities and support a culture of learning and recognition. Employee benefits include generous holidays, pension scheme, and discounts on retail partnerships.

Benefits

33 days of holidays including bank holidays

Employee discounts up to 50%

Employee Assistance Programme

Qualifications

• Current or recent leadership experience in retail or similar environment.
• Ability to lead the team actively and support them on the shop floor.
• Experience in training and developing team members.

Responsibilities

• Lead and inspire the team to achieve excellent customer service.
• Ensure operational safety and compliance within the store.
• Engage with Head Office to maximize local opportunities.

Skills

Retail leadership experience

Ability to build relationships

Experience in employee development

Flexibility and adaptability

Clear communication

Job description

A leading retail chain in Dundee is seeking a Deputy Manager to lead and inspire the team, ensuring exceptional customer service and operational compliance. The ideal candidate will have retail leadership experience and a proven ability to develop and engage team members. In this role, you will work closely with Head Office to maximize local opportunities and support a culture of learning and recognition. Employee benefits include generous holidays, pension scheme, and discounts on retail partnerships.