Retail Customer Service & Store Operations Assistant

Tesco; Redditch; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading retail supermarket in Redditch is seeking a Customer Service Assistant to join their team. The role involves providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance. You will play a key role in day-to-day operations and ensure customer satisfaction by encouraging feedback and adhering to safety policies. If you are passionate about customer service and thrive in a busy environment, this position is for you.

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Knowledge of store operations and safety policies.

Responsibilities

• Provide excellent customer service and respond to customer queries.
• Stock shelves and maintain store appearance.
• Assist on self-service checkouts and respond to calls.
• Run shifts in absence of Shift Leader.

Skills

Customer service skills

Teamwork

Communication

Problem-solving

Job description

A leading retail supermarket in Redditch is seeking a Customer Service Assistant to join their team. The role involves providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance. You will play a key role in day-to-day operations and ensure customer satisfaction by encouraging feedback and adhering to safety policies. If you are passionate about customer service and thrive in a busy environment, this position is for you.