Retail Customer Experience Associate (Betting Shop)

Betfred Group; Bristol; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail shops. Responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. You will receive structured training to ensure you're equipped for your role. Ideal candidates are 18+, possess outstanding customer service skills, and have a passion for sports and gaming. Join a dynamic team dedicated to providing a responsible betting experience.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Life milestone rewards

Financial wellbeing package

Mental health support resources

Qualifications

• You must be 18+ and have the right to work in the UK.
• Ability to work evenings, weekends, and public holidays.
• Outstanding customer service skills required.

Responsibilities

• Process customers’ bets in a timely manner.
• Engage customers with expert knowledge of products.
• Support key promotional events throughout the year.

Skills

Customer service skills

Ability to engage customers

Eagerness to learn

Job description

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail shops. Responsibilities include processing bets, engaging with customers, and maintaining a welcoming environment. You will receive structured training to ensure you're equipped for your role. Ideal candidates are 18+, possess outstanding customer service skills, and have a passion for sports and gaming. Join a dynamic team dedicated to providing a responsible betting experience.