Retail Customer Care Associate (Part-Time)

William Hill PLC; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company in the UK is seeking a Customer Service Representative to engage with customers and provide exceptional service. Candidates should have strong interpersonal skills and a passion for customer care. The role involves welcoming customers, processing bets, and demonstrating betting tools. With part-time hours and various benefits including annual pay review, paid birthday off, and subsidized travel, it's a great opportunity to grow in a supportive environment.

Benefits

Annual Pay Review & Bonus Scheme

Holiday entitlement (28 days annually)

Paid birthday day off

Subsidised travel

Pension plan

Perks and discounts

Training and development

Qualifications

• Age 18+ (it’s a legal requirement).
• Strong interpersonal skills to engage customers.
• Ability to empathize with customers from various backgrounds.

Responsibilities

• Welcome customers with a friendly face.
• Process bets and assist with customer queries.
• Demonstrate how to use betting terminals.
• Build relationships with customers.
• Champion safer gambling.
• Support managers with shop activities.

Skills

Strong interpersonal and empathy skills

Passion for delivering great customer service

Job description

A leading betting company in the UK is seeking a Customer Service Representative to engage with customers and provide exceptional service. Candidates should have strong interpersonal skills and a passion for customer care. The role involves welcoming customers, processing bets, and demonstrating betting tools. With part-time hours and various benefits including annual pay review, paid birthday off, and subsidized travel, it's a great opportunity to grow in a supportive environment.