Retail Branch Manager

Its; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail supplier in Chelmsford is seeking an experienced Branch Manager to oversee operations at its trade counter. This role involves managing daily store functions, leading the team to deliver exceptional customer service, and maximizing sales opportunities. Candidates should have retail experience, a strong customer-oriented attitude, and the ability to motivate a team. The company offers a supportive environment and opportunities for internal progression, with benefits including 28 days of holiday.

Benefits

28 days holiday increasing with service

Qualifications

• Experience in managing and motivating a team in a retail environment is essential.
• Familiarity with power tools or related products would be advantageous.
• A customer-oriented approach with strong commercial awareness.

Responsibilities

• Manage the store operations and lead the team to achieve sales targets.
• Ensure excellent customer service and product advice.
• Maximizing sales opportunities through effective management.

Skills

Experience within a retail or customer service environment

Understanding or experience with power tools

Experience leading and managing a team

Customer-oriented attitude

Pleasant and helpful attitude

High level of commercial awareness

Ability to work as a team leader

Job description

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.

We currently have a fantastic opportunity for an experienced Manager who feels ready to take the next step to develop their career, leading the team as Branch Manager for our ITS Trade counter, in Chelmsford. Essex

ITS are one of the largest independent power tool suppliers with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. The company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.

If you think you have the drive and passion to excel in this role and have the appropriate skills and experience, we would love to hear from you .

The Role

Be the focal point of the store. Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience. To manage the day to day running of the branch by leading and motivating your team in providing excellent customer service whilst offering advice on our products, offers and promotions. Maximising sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.

We are looking for Experienced Managers who have:

• Experience within a retail or customer service environment
• An understanding or experience with power tools or relevant products would be an advantage.
• Experience leading, managing and motivating a team.
• A customer-orientated attitude and be confident, motivated and able to use initiative.
• A pleasant, helpful and optimistic attitude and ability to form strong working relationships across a variety of business functions.
• A high level of commercial awareness, accuracy and attention to detail.
• The ability to work as a valuable team leader actively supporting others and having a flexible can-do attitude.

If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you.

Benefits

• 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days

DC One, Edinburgh WayHarlowEssexCM20 2BNUnited Kingdom