Retail Associate: Path to Assistant Sales Manager

Betfred Group; Wolverhampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading betting company in Wolverhampton is seeking an Assistant Sales Manager to enhance customer experiences daily. The role involves processing bets and providing outstanding customer service. Ideal candidates will be 18+, eager to learn, and able to work flexible hours including evenings and weekends. Join us to be part of an innovative team in a dynamic environment where customer safety and service is a priority.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition programme

Financial wellbeing package

Mental health support and 24/7 virtual GP service

Qualifications

• Must be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• Eager to learn, develop, and flourish within the Betfred family.

Responsibilities

• Processing customers’ bets in a timely manner.
• Attending to customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of products and promotions.
• Supporting key promotional events.
• Maintaining a well-presented environment.
• Being a team player to improve customer experience.
• Handling cash transactions carefully.
• Following age verification processes.

Skills

Outstanding customer service skills

Ability to engage all customers

Passion for sports and gaming

Job description

A leading betting company in Wolverhampton is seeking an Assistant Sales Manager to enhance customer experiences daily. The role involves processing bets and providing outstanding customer service. Ideal candidates will be 18+, eager to learn, and able to work flexible hours including evenings and weekends. Join us to be part of an innovative team in a dynamic environment where customer safety and service is a priority.