Retail Assistant (Athlete) PT 20H - Teesside

Nike; North East; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading sports brand in North East England is looking for a part-time Retail Assistant to deliver exceptional customer service and support in training new team members. The role includes responsibilities such as assisting in operational tasks, providing product knowledge, and enhancing consumer experiences. Candidates should have retail experience, be effective communicators, and be flexible with their schedules. This position offers a unique opportunity to work in a dynamic environment with diverse individuals.

Benefits

Performance-based bonus

Employee discounts

Supportive team environment

Career development opportunities

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available for retail hours.

Responsibilities

• Provide exceptional consumer service and product knowledge.
• Assist in training new employees.
• Support store operations and sales targets.
• Use digital devices to link online and offline sales.
• Inform consumers about NIKE products.

Skills

Customer service experience

Effective communication

Sales techniques application

Flexibility with scheduling

Job description

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

At NIKE retail stores we use special job names for our positions. Retail assistants are called “athletes” at our stores.

NIKE Unite Teesside is looking for the next part-time (20h/wk) Retail Assistantto join our team and provide world-classservice to the consumer:

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Part-time 20 HOURS PER WEEK

• Must be available 2 of 3 days: Friday, Saturday, and/or Sunday

• Available between 9am - 9pm

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

*Relocation is not currently available for this vacancy