Retail Assistant

Nike; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports brand in London seeks a Full Time Retail Assistant to enhance consumer experiences at Selfridges. The role emphasizes exceptional consumer service, training new staff, and collaboration within the store. Candidates should have a background in retail, effective communication skills, and the flexibility to work various hours, including weekends. Benefits include a robust compensation package, performance bonuses, and generous employee discounts.

Benefits

Competitive compensation and benefits package

Monthly performance-based bonuses

Diversity, Equity & Inclusion initiatives

Employee discounts on products

Qualifications

• Retail experience preferred, demonstrating customer service skills.
• Ability to communicate effectively and act as a brand ambassador.
• Flexible scheduling availability including weekends and holidays.

Responsibilities

• Serve and deliver a premium brand experience to consumers.
• Assist retail leads in training new employees.
• Support store departments with cash register operations and product management.

Skills

Customer service experience

Effective communication

Collaborative teamwork

Product sales techniques

Job description

Retail Assistant (Athlete) -Full Time 40h - Selfridges Nike Operations

Nike London is looking for the next Full Time 40h - Selfridges Nike Operations Retail Assistant to join our team and provide world-class service to the consumer:

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Must have full flex availability across Monday - Sunday

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!