Retail Assistant

Screwfix Direct Ltd; East Runton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent retailer in the UK is seeking a Retail Assistant to ensure exceptional customer service while supporting store operations. The role involves welcoming customers, assisting with deliveries, and maintaining high standards across the store. Ideal candidates are friendly, reliable, and eager to learn, with excellent communication skills. This position offers a competitive salary and various benefits including annual leave and discounts.

Benefits

28 days annual leave

14% company pension contribution

20% employee discount

Discounted healthcare

Excellent training and development

Qualifications

• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Welcome customers into the store and guide them to products.
• Assist with deliveries and maintain product stock.
• Work as part of a team to keep standards high.

Skills

Great customer service

Positive attitude

Communication skills

Reliability

Flexibility

Job description

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Availability required for evenings and weekends.

Opening hours

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
• Amazing at giving great service, with a positive can‑do, no‑nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award‑winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.

Be yourself at Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Apply now! – Upload your CV and complete your application

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]