Retail Account & Customer Service Specialist

SKECHERS USA, Inc.; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global footwear company is seeking a Customer Service Representative in St. Albans, UK, to manage key retail accounts. Responsibilities include resolving customer issues, taking orders, and collaborating with the sales team. Ideal candidates will possess excellent communication skills and a detail-oriented approach. This role offers competitive pay, career growth, and a supportive work environment.

Benefits

Competitive salary

Product discount

Free onsite parking

Opportunities for career growth

Qualifications

• Excellent written English required.
• Ability to work independently or as part of a team.
• Knowledge of fashion or footwear industry is a plus.

Responsibilities

• Liaising with customers to resolve queries.
• Taking sales orders via phone/email.
• Managing order book with accurate data.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Proficient in MS Office

Positive and self-motivated

Job description

A global footwear company is seeking a Customer Service Representative in St. Albans, UK, to manage key retail accounts. Responsibilities include resolving customer issues, taking orders, and collaborating with the sales team. Ideal candidates will possess excellent communication skills and a detail-oriented approach. This role offers competitive pay, career growth, and a supportive work environment.