Restaurant Manager

Ennismore; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group in London seeks a Restaurant Manager for Seabird at The Hoxton, Southwark. The role requires experience in high-volume, premium environments and a passion for hospitality. Responsibilities include managing operations, leading a team, ensuring seamless service, and monitoring performance and compliance. Great perks include 28 days of holiday, health benefits, and opportunities for professional development. Join us in creating an inviting dining experience for our guests!

Benefits

28 days holiday

Health cash plan

Confidential support hotline

Hospitality discounts

Free night at The Hoxton

Opportunities for progression

Qualifications

• Proven experience as a Restaurant Manager or strong Deputy ready to step up.
• Experience in high-volume, premium restaurant or bar environment.
• Fluent in English; additional languages are advantageous.

Responsibilities

• Take ownership of the day-to-day operation of Seabird.
• Build, develop, and inspire a high-performing front-of-house team.
• Manage labour, rotas, and payroll in line with budget.
• Oversee training, onboarding, and performance management.

Skills

People leadership

Decision-making

Commercial awareness

Operational KPIs management

Hospitality passion

Calm under pressure

Job description

The Hoxton, Southwark | 40 Blackfriars Rd, London SE1 8NY, United Kingdom

We are looking for a Restaurant Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant.

The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground‑floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof‑top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.

Our rooftop restaurant & bar Seabird with an outdoor terrace (and spectacular 360 views!) offers a "fine‑dining in sneakers" experience all around a seafood developed especially for us.

Job Description

What you’ll do…

• Take full ownership of the day‑to‑day operation of Seabird, leading from the front and setting the tone for service, culture and standards.
• Build, develop and inspire a high‑performing front‑of‑house team through coaching, clear communication and regular feedback.
• Work in close partnership with the kitchen and senior F&B leadership to ensure smooth service, strong collaboration and consistent delivery.
• Manage labour, rotas and payroll in line with budget while ensuring the guest experience is never compromised.
• Own the guest journey end‑to‑end, proactively handling feedback and turning challenges into positive experiences.
• Oversee training, onboarding and performance management, ensuring the team understands brand values and service expectations.
• Monitor financial performance, stock levels and compliance, identifying opportunities to improve efficiency and profitability.
• Act as a Seabird ambassador within the hotel, collaborating with events, sales and wider Hoxton teams.

Qualifications

What we’re looking for…

• Proven experience as a Restaurant Manager (or strong Deputy ready to step up) in a high‑volume, premium restaurant or bar environment.
• Strong people leadership skills, with a track record of building engaged, motivated teams.
• Commercial awareness, with experience managing labour, costs and operational KPIs.
• Confident decision‑maker who remains calm and solutions‑focused under pressure.
• Flexible to work a rotating schedule, including evenings, weekends and key trading periods.
• Fluent in English; additional languages are advantageous.
• Passionate about hospitality, service and creating spaces people genuinely love spending time in.
• Down‑to‑earth, hands‑on and aligned with The Hoxton’s informal, people‑first culture.

Additional Information

What's in it for you...

• 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Goes without saying, but we’ll feed you during your shift.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi‑annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.