Restaurant Manager (Conference Centre)

NASUWT; Birmingham; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading trade union is looking for an experienced Restaurant Manager to join their hospitality team in Birmingham. This hands-on role focuses on delivering high-quality service, managing staff rotas, and ensuring compliance with food safety regulations. Applicants should have at least 2 years of hospitality experience, strong communication skills, and a commitment to excellent customer service. The salary ranges from £34,386 rising to £39,934, and flexible working hours are required.

Benefits

50 days leave inclusive of closure days and public holidays

Excellent benefits package

Qualifications

• Minimum 2 years’ hospitality or food service experience.
• Knowledge of Food Safety, COSHH and allergens is essential.
• Experience in team leadership and delivering excellent customer service.

Responsibilities

• Oversee restaurant, bar and function service.
• Lead and support waiting staff and service teams.
• Deliver excellent customer service when required.

Skills

Team leadership

Strong communication skills

Organisational skills

Customer service experience

Hygiene and food safety knowledge

Job description

The NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK, Channel Islands, Isle of Man and Gibraltar.

All NASUWT employees receive an excellent benefits package:

• Salary £34,386 rising to £39,934
• 35 hours per week working 5 days in any week (including some weekends, evenings and night shifts, so flexibility is essential)
• 50 days leave inclusive of closure days and public holidays
• Based in Rednal, Birmingham

We are looking for an experienced and motivated Restaurant Manager to join our hospitality team. This is a hands‑on role focused on high‑quality service, team leadership and operational standards.

You will supervise service, manage staff rotas, support and develop teams, and ensure full compliance with food safety and allergen regulations. The role includes duty management responsibilities on a shift rota and working as part of the wider management team.

Key Duties

• Oversee restaurant, bar and function service
• Lead and support waiting staff and service teams
• Deliver excellent customer service (including silver service where required)
• Write and manage staff rotas
• Ensure compliance with Food Safety, COSHH and allergen standards
• Minimum 2 years’ hospitality or food service experience
• Team leadership and customer service experience
• Knowledge of Food Safety, Hygiene, COSHH and allergens
• Strong communication and organisational skills

The NASUWT is committed to equality and will particularly welcome applications from women, members of minority ethnic communities and disabled candidates to this post as they are under‑represented at this level within the organisation.

Closing date for receipt of applications: 21 January 2026

Please also ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application. To apply please click here