Restaurant Guest Experience Specialist

Dobbies Garden Centres Ltd; Wotton-under-Edge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden centre retailer in Wotton-under-Edge is seeking a Restaurant Customer Advisor to provide exceptional customer service in their restaurant. Candidates should possess a passion for customer care, enjoy working in teams, and be eager to learn. Responsibilities include assisting customers, promoting Dobbies Club benefits, and maintaining store cleanliness. The role offers generous annual leave and discounts across all store categories.

Benefits

Generous annual leave entitlement

50% off in Restaurants

Access to financial wellbeing resources

Qualifications

• Passion for delivering great customer experiences.
• Experience in customer-facing roles in hospitality.
• Ability to work well within a team and build relationships.

Responsibilities

• Provide great customer service across restaurant transactions.
• Drive sales and promote Dobbies Club membership.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Adaptability

Job description

A leading garden centre retailer in Wotton-under-Edge is seeking a Restaurant Customer Advisor to provide exceptional customer service in their restaurant. Candidates should possess a passion for customer care, enjoy working in teams, and be eager to learn. Responsibilities include assisting customers, promoting Dobbies Club benefits, and maintaining store cleanliness. The role offers generous annual leave and discounts across all store categories.